Service Technician

FIELD SERVICE TECHNICIAN 

Tube Tech LLC 

200 Progress Way

Avilla, IN 46710

Date: 12/31/2025 

Department: Service / Aftersales 

Candidate Location: Avilla 

Contact Info: 

Tom Wetmore

260-433-6913 

tom.wetmore@ttsmachines.com 

Job Overview 

Tube Tech LLC is a leading provider of technical support for automated metal forming, robotic welding, laser cutting, laser welding, and metal fabrication equipment. We specialize in servicing and maintaining advanced manufacturing systems for a wide range of industries, including automotive, aerospace, HVAC, construction equipment, lawn & garden, and recreational manufacturing.

We are now hiring a Field Service Technician to help provide superior service and support to our customers as we continue to grow. If you're excited to be part of a dynamic team, Tube Tech LLC is a great place to advance your technical skillset while working with cutting-edge manufacturing technologies.

Responsibilities for Field Service Technician 

The Field Service Technician is responsible for installation, troubleshooting, repair, and preventive maintenance of a wide variety of advanced manufacturing equipment, including: 

• Laser cutting systems 
• Laser welding systems 
• Robotic welding systems 
• Tube bending and forming systems 
• Plate rolling bending equipment 
• General metal fabrication equipment

Primary Duties Include: 

• Installation & Setup – Oversee the installation, calibration, and startup of new and used manufacturing systems at customer sites and in-house. 
• Customer Training & Instruction – Provide operational and maintenance training for customers to ensure proper and efficient use of their equipment. 
• Conduct evaluation of customer needs - perform demonstrations on equipment in-house.
• Troubleshooting & Repair – Diagnose and repair mechanical, hydraulic, pneumatic, and electrical systems within industrial automation equipment. 
• Field Modifications & Upgrades – Implement hardware and software modifications, including robotic welding programming, laser alignment, and automation tuning. 
• Electrical & Controls Support – Install, troubleshoot, and replace PLC components, robotic controllers, electrical wiring, sensors, and I/O modules. 
• Technical Collaboration – Work closely with Lead Service Engineers in America, Europe, and Asia to resolve complex issues efficiently. 
• Customer Relationship Management – Build strong relationships with customers by delivering excellent service, offering process improvement recommendations, and ensuring their production goals are met. 
• Documentation & Reporting – Provide detailed service reports on each service call, including recommended follow-ups, parts orders, and efficiency improvements. 

Requirements

• Minimum 3 years of experience in industrial equipment service or related technical field. High school diploma or GED equivalent (Technical degree preferred). 
• Strong background in robotic welding, laser systems, and automated manufacturing equipment. 
• Proficiency in mechanical, electrical, hydraulic, and pneumatic troubleshooting.
• Knowledge of CNC, PLC programming and robotic control systems is a plus.
• Ability to work independently while receiving remote technical support. 
• Must be 21 with a valid driver’s license and passport (within 2-3 months of hire) – company reimbursed. 
• Ability to travel throughout the Midwest Region with additional opportunity to travel for training to suppliers across North America, Asia, Europe, Canada, and Mexico. 
• Ability to lift up to 60 lbs., stand for long periods, and work extended hours when required.
• Ability to drive up to 10 hours per day and work up to 12-hour shifts when necessary.
• Great attitude, Strong work ethic, problem-solving skills, and excellent attendance record.