What are the responsibilities and job description for the Licensed Property position at TTEC?
Job Description
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Some upselling of products or services to existing customers may be required
Responsibilities
- Resolve escalated or complex calls from customers
- Provide answers for customers quickly, consult on products with compassion, or resolve their issues with a smile
Requirements
- Active Property and Casualty License
- 6 months or more of customer service experience
- High school diploma or equivalent
- Integrity to follow guidelines on maintaining members' privacy
- Computer experience
What You Can Expect
- Continuing education paid for by TTEC
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base pay of $21 per hour plus performance bonus opportunities
Salary : $21