What are the responsibilities and job description for the Bilingual Customer Service Representative position at TTEC?
Bilingual Customer Service Representative (Spanish-English)
Location: On-site in McAllen, TX
Join TTEC, an award-winning employer recognized as a Great Place to Work® in the U.S. We’re hiring Bilingual (Spanish-English) Customer Service Representatives to join our on-site team in McAllen, TX. If you’re passionate about helping others, building meaningful connections, and making every customer interaction count, then this is the place for you.
What You’ll Do
As a Customer Service Representative, you’ll bring humanity to business by:
- Answering inbound calls and messages from customers
- Listening actively and providing helpful, accurate information
- Researching solutions and resolving customer issues with care and professionalism
- Creating exceptional customer experiences every day
What You’ll Get
- Starting pay: $18/hour plus performance bonus opportunities
- Comprehensive benefits package including:
- Paid Time Off (PTO)
- Health, dental, and vision coverage
- Tuition reimbursement
- Wellness and recognition programs
- Career growth and professional development through thousands of free online courses
- A supportive, inclusive culture where you can be your authentic self
- Community involvement and opportunities to give back
What You Bring
- Bilingual fluency in Spanish and English
- 6 months or more of customer service or call center experience (preferred)
- High school diploma or equivalent
- Strong communication and computer skills
- A positive attitude and a passion for helping people
Why You’ll Love Working with Us
At TTEC, your growth matters. From your first day of training to ongoing coaching and mentorship, we’ll support your success every step of the way. You’ll be part of a global team of lifelong learners who care about making every customer experience exceptional and who value the unique perspectives you bring.
About TTEC
Since 1982, TTEC has helped leading brands create lasting customer relationships through the perfect blend of technology and humanity. Every day, we engage with millions of customers through voice, text, and video, delivering experiences that make a difference.
TTEC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace that reflects the communities we serve.
Apply today and discover how your bilingual skills and caring personality can open new doors for your career with TTEC in McAllen, TX!
Salary : $18
