Operations Floor Manager

Overview
We are seeking a dynamic and energetic Floor Manager to lead our retail operations with enthusiasm and expertise. As a pivotal member of our team, you will oversee daily store activities, motivate staff, and ensure an exceptional shopping experience for our customers. Your leadership will drive sales, optimize inventory management, and foster a positive environment that encourages teamwork and professional growth. This role offers an exciting opportunity to shape store success while developing your management skills in a fast-paced retail setting.

Duties

• Lead and supervise daily store operations, ensuring smooth workflow and high standards of customer service.
• Manage team schedules, assign tasks, and oversee shift management to maximize efficiency.
• Recruit, interview, and onboard new employees, providing comprehensive training in customer service, POS systems, merchandising, and store policies.
• Monitor inventory levels, conduct stock checks, and coordinate purchasing to maintain optimal stock availability.
• Oversee inventory control procedures, including stock replenishment, pricing accuracy, and shrinkage prevention.
• Handle cash management duties such as cashiering, cash handling procedures, payroll processing, and bookkeeping.
• Implement effective merchandising strategies to enhance product presentation and sales performance.
• Utilize POS (Point of Sale) systems for transactions and sales reporting.
• Develop marketing initiatives to attract customers and increase store traffic.
• Maintain a clean, organized store environment aligned with safety standards.
• Foster a team-oriented atmosphere through employee orientation sessions, ongoing training & development programs, and leadership support.
• Address customer inquiries and resolve issues promptly to ensure satisfaction.
• Conduct performance evaluations and provide constructive feedback to team members.
• Manage budgeting processes and assist in achieving sales targets through strategic planning.

Skills

• Proven management experience in retail or grocery store environments with supervising responsibilities.
• Strong leadership skills with the ability to motivate teams and foster a collaborative work environment.
• Excellent communication skills; bilingual or multilingual abilities are highly valued for diverse customer engagement.
• Proficiency in negotiation, employee orientation, interviewing techniques, and recruiting practices.
• Skilled in inventory management, stock control, purchasing decisions, and retail math including pricing strategies.
• Experience with POS systems, cash handling procedures, payroll processing, bookkeeping, and cash register operations.
• Knowledge of retail sales techniques, merchandising principles, marketing strategies, and store management best practices.
• Ability to manage multiple priorities through effective time management and organizational skills.
• Familiarity with wireless sales or related product categories is a plus.
• Strong customer service orientation with excellent phone etiquette and organizational skills.
• Experience in training & development initiatives aimed at enhancing team performance.
• Competence in budgeting processes and sales management to meet business objectives. Join us as a Floor Manager where your leadership will inspire teams to deliver outstanding service while driving store success! This role is ideal for proactive individuals eager to develop their management expertise within a vibrant retail environment that values innovation and teamwork.

Pay: $24.75 - $25.25 per hour

Expected hours: 43 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25 - $25