What are the responsibilities and job description for the Marketing Administrator position at TSR Concrete Coatings?
Marketing Administrator
Location: Freeport, IL 61032 (100% onsite)
Compensation
- Estimated Total Compensation: $70,000–$75,000 annually
- Base Pay: $20/hr
- Additional Earnings: Commission percentage on total sales
Schedule
Workday Options (one of the following):
- Saturday, Sunday three weekdays
- Tuesday–Saturday
- Sunday–Thursday
Hours:
- Weekdays: 11 AM–7 PM or 12 PM–8 PM
- Weekends: 7 AM–3 PM or 8 AM–4 PM
Training:
- Monday–Friday, 8 AM–5 PM for approx. two weeks
Position Overview
The Marketing Administrator supports the marketing and sales teams by serving as the primary contact for all customer inquiries. This role manages inbound communication, schedules estimate appointments, maintains accurate daily schedules for sales representatives, and ensures efficient communication across departments. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment.
Key Responsibilities Customer Communication & Support
- Respond to all inbound calls, texts, emails, and web submissions promptly and professionally.
- Provide clear and accurate answers to general customer questions.
- Maintain a friendly and helpful tone to ensure a positive customer experience.
Appointment & Schedule Management
- Schedule customer estimates and consultations based on rep availability, customer location, and company scheduling goals.
- Create, update, and manage daily sales rep schedules to ensure efficient routing and minimal downtime.
- Assist with last-minute changes, conflicts, or discrepancies.
Administrative & Coordination Tasks
- Maintain accurate records, notes, and follow-up details in the CRM and company databases.
- Route incoming calls to the correct department or team member.
- Act as the communication bridge between customers, marketing, and sales teams to ensure seamless operations.
- Provide general administrative and clerical support as needed, including documentation, internal updates, and organizational tasks.
If you’re organized, people-focused, and looking for a role where you can truly make an impact, we’d love to hear from you. Apply today and join a team that values your skills, your voice, and your growth.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $70,000 - $75,000