Desktop Technician

We are seeking an on-site Desktop Technician for a short-term project. Will support workstation cleanup, Windows 11 upgrades, and system standardization across office and Fab/OT environments. This role focuses on improving user consistency, documenting assets, and assisting with machine upgrades and replacements.

• Location: South Portland, ME
• Schedule: Monday-Friday, during normal business hours
• Hours: Approximately 20 hours per week
• Project Length: Approximately 3 to 6 months
• Work Type: On-site

DESKTOP TECHNICIANS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES:

• Clean and organize IT workspaces and storage areas
• Document IT assets and workstation inventories
• Perform Windows 11 upgrades on office machines
• Image and replace end-of-life office workstations
• Document all machines in Fab and OT environments
• Rejoin Fab and OT machines to the domain
• Upgrade Fab and OT workstations to Windows 11
• Image and replace machines in Fab and OT spaces
• Assist with standardizing workstation configurations to ensure consistent user experience
• Help reduce user issues caused by inconsistent OS, browser, and application setups
• Support identification of required websites and URLs used in Fab environments
• Coordinate with IT, engineers, and technicians to support approved access needs

THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS:

• Desktop or field IT support experience
• Experience imaging, upgrading, and replacing PCs
• Working knowledge of Windows 10 and Windows 11
• Basic understanding of Active Directory and domain joined machines
• Comfortable working in office, manufacturing, Fab, or OT environments
• Strong documentation and organization skills
• Ability to follow standards and repeatable processes

ADDITIONAL INFORMATION ABOUT THIS ROLE:

• Pay: $20.00 - $23.00 per hour
• View our benefits information here: https://marketing.mytsp.net/tsp-benefits
• Candidates must be authorized to work in the United States