Barback

Job Overview

Assists the Bartender in stocking the bar with beverage products and restocking bar supplies as needed.

Essential Duties and Responsibilities

• Prepares bars and other beverage outlets for readiness.
• Assists the bartender in opening/closing down the bar.
• Arrives on time, in proper uniform, and at assigned workstation at the start of the shift.
• Cleans all surfaces and restocks all bar supplies and beverage products, including instruments such as trays, dish tubs, flooring or other service-related areas used by or within the areas where service is being provided by servers, cocktail servers, bartenders, concessions workers, etc.
• Assist with inventory procedures and beverage or food service as needed.
• Be advised of any ongoing food and drink specials as well as general knowledge of Gulfstream Park property and Guest Services Resources in order to respond to guest inquiries to the best of their ability.
• Be advised of week-to-week work schedule and any changes made according to business needs.
• Follow the directives of all department SOPs and policies regarding uniforms, communication, and work duties.
• Provides excellent customer service to guests, fellow staff members, etc.
• Responsible for carrying out all duties with safety as a priority.

Qualifications 

• A high school diploma is required.
• Strong food/wine and liquor knowledge preferred.
• Must have excellent organizational, interpersonal, and administrative skills and excellent attention to detail.
• Ability to deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse angry situations and collect accurate information in order to resolve conflicts. 
• Requires the ability to add, subtract, multiply and divide in all units of measure, using whole numbers.
• Must be 21 years of age and able to obtain and maintain a Florida slot license.

Physical Demands and Work Environment

• The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50-75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate.

Licenses, Certifications, Registration: May require a General Occupational license.