What are the responsibilities and job description for the Subject Matter Expert (SME) – CalSAWS position at Tryfacta, Inc.?
About US
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary
Tryfacta is seeking a
CalSAWS Subject Matter Expert (SME) - Training & Advisory Support for our client in 393 13th St, Oakland, CA 94612, United States. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: CalSAWS Subject Matter Expert (SME) - Training & Advisory Support
Location: 393 13th St, Oakland, CA 94612, United States
The selected SME will facilitate knowledge transfer, workforce upskilling, and align operational business processes with CalSAWS functionality within an all-aids eligibility programs induction training environment”. This engagement will focus on strengthening system proficiency, building staff competency, and supporting operational stability.
Scope of Work
The CalSAWS SME Will
The SME Will Support Training For
Engagement Model
The Goal Of This Engagement Is To
CalSAWS Production Experience
Must have post-conversion, hands-on experience.
Eligibility Programs (CalWORKs, CalFresh, Medi-Cal)
Deep functional knowledge of CA public assistance rules.
Training Experience for CalSAWS, CalWORKs, CalFresh, Medi-Cal
CalWORKs, CalFresh, Medi-Cal
Legacy Conversion (CalWIN)
Understanding the shift from CalWIN is a major plus.
If you have CalSAWS professionals available for short-term engagement, particularly those with prior Client or Client project experience, we welcome further discussion.
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.
Job Summary
Tryfacta is seeking a
CalSAWS Subject Matter Expert (SME) - Training & Advisory Support for our client in 393 13th St, Oakland, CA 94612, United States. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!
Position Title: CalSAWS Subject Matter Expert (SME) - Training & Advisory Support
Location: 393 13th St, Oakland, CA 94612, United States
The selected SME will facilitate knowledge transfer, workforce upskilling, and align operational business processes with CalSAWS functionality within an all-aids eligibility programs induction training environment”. This engagement will focus on strengthening system proficiency, building staff competency, and supporting operational stability.
Scope of Work
The CalSAWS SME Will
- Conduct business needs assessment sessions
- Identify training gaps and system knowledge deficiencies
- Develop and deliver structured training (in-person)
- Provide subject matter advisory support on system navigation, eligibility workflows, and reporting
- Assist with documentation of business procedures and system usage guidelines
- Support issue resolution and stabilization efforts
- Provide short-term office hours for post-training support
- Hands-on CalSAWS production system experience (post-conversion preferred)
- Strong working knowledge of one or more eligibility programs:
- CalWORKs (Including Welfare-to-Work information as it pertains to an Eligibility Worker's role)
- Refugee Cash Assistance
- CalFresh (Including opting into the CalFresh Employment and Training program as it pertains to the Eligibility Worker's role.)
- Medi-Cal
- General Assistance/General Relief
- Foster Care
- Experience with:
- Eligibility determination workflows
- Case lifecycle management
- Inter-county transfers
- Time-on-aid validation
- Exemption logic
- Experience delivering structured training in a county or public sector environment
- Prior involvement in CalSAWS implementation or stabilization efforts
- Experience through Client, Client, or other CalSAWS system integrators
- Familiarity with legacy system conversion environments (CalWIN)
The SME Will Support Training For
- Eligibility Services Technicians
Engagement Model
- On-site
- Estimated duration: 8-12 weeks total (assessment, delivery, stabilization)
- Short-term consulting or contract-based engagement
The Goal Of This Engagement Is To
- Improve system proficiency across operational staff
- Reduce functional escalations
- Align business processes and workflows with CalSAWS best practices
- Strengthen post-implementation stabilization
CalSAWS Production Experience
Must have post-conversion, hands-on experience.
Eligibility Programs (CalWORKs, CalFresh, Medi-Cal)
Deep functional knowledge of CA public assistance rules.
Training Experience for CalSAWS, CalWORKs, CalFresh, Medi-Cal
CalWORKs, CalFresh, Medi-Cal
Legacy Conversion (CalWIN)
Understanding the shift from CalWIN is a major plus.
If you have CalSAWS professionals available for short-term engagement, particularly those with prior Client or Client project experience, we welcome further discussion.
Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.