What are the responsibilities and job description for the Medical Front Desk Receptionist position at Trusted Doctors?
Description
Piedmont Pediatrics is looking for a FULL-TIME Medical Receptionist who is a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills. Our pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid time off, 401k, health insurance, and paid holidays.
The practice is open seven days a week, has two locations (Charlottesville & Crozet) and work schedules include weekdays, evenings and weekends (on a rotational basis). Daytime weekday schedule between 7:45am and 7:00pm. Daytime weekend schedules are Saturday: 8:00am - 2:00pm and Sunday: 11:45am - 4:30pm. Hourly wage differential is paid for weekend work.
The position requires employees to work at both our Charlottesville and Crozet offices.
Requirements
Duties include but are not limited to, the accurate scheduling of patient appointments, collecting co-pays and deductibles, explaining patient balances, answering a multi-line telephone system, verifying, entering and updating patient chart records with necessary demographic and insurance information with speed and accuracy, flagging and faxing appropriate medical records, contacting patients via telephone and communicating appropriate information and maintaining a respectful, warm, HIPAA compliant atmosphere.
Skills and requirements:
Electronic medical record and outpatient medical office experience is preferred. The ability to multi-task and work as a team is an essential component of working at our practice. Must be organized, dependable and caring! Must have excellent customer service, discretion and communication skills.
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.