Human Resources Generalist - Albany, NY

Human Resources Generalist

Reports to: Human Resources Officer

FLSA Status: Non-Exempt | Supervisory Role: No

Why Join Us?

At Trustco Bank, we are committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe our people are our greatest asset and consider our employees as family. We value each team member’s contributions and offer a collaborative work environment focused on excellence and service.

About The Human Resources Generalist Role

The Human Resources Generalist plays a vital role in supporting daily HR operations, acting as a key partner to management and employees. This position ensures compliance, enhances employee experience, and supports payroll, HRIS, and performance management processes across the organization.

Key Responsibilities

• Administer and support payroll processes, ensuring accuracy and compliance.
• Maintain and manage HRIS systems, including data integrity, reporting, and system updates.
• Support performance management processes including reviews, coaching, and documentation.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Assist with recruitment efforts including job postings, screening, and onboarding.
• Provide employee relations support and guidance to managers and staff.
• Maintain employee records and ensure audit readiness.
• Support benefits administration and respond to employee inquiries.
• Assist with HR reporting and analytics to support business decisions.
  
  

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications & Skills

Required

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–5 years of HR Generalist experience. Effective verbal and written communication skills.
• Experience with payroll processing, HRIS systems, and performance management.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Well - organized with the ability to manage multiple tasks and work to time sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word.
• Fluent in English; bilingual a plus
• Ability to lift 10–20 lbs., stand for extended periods.
  
  

Preferred

• Experience in banking related field
• Professional in Human Resources Certification (PHR).
• Society of Human Resources Management Certified Professional Certification (SHRM-CP).
  
  

Schedule

Full-time Position

Monday – Friday, 8:30 am – 5:00 pm; flexibility for evenings/weekends as required.

Equal Employment Opportunity Statement

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination
  
  

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.