Credit Administration Coordinator

Job Title: Credit Administration Specialist

Reports to: Credit Administration Manager

FLSA Status: Non-Exempt

Salary Grade: NE12 ($18.00 - $22.00 per hour)

Supervisory Responsibility: No

SUMMARY:

It is the Credit Coordinator's duty to represent the company to facilitate the fulfillment of all regulatory requirements and Loan Policy and Procedures requirements. Confidentiality is a vital component of any credit administration employee's job function. Credit coordinators are exposed to sensitive financial, operational, and have a fiduciary duty to keep this information private during and after their employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor.

Review, maintain, and report on risk rating data as it pertains to lending.

• Review, maintain, and report on HECL end of draws.
• Track exceptions to ensure they are addressed in a timely manner.
• Responsible for the daily completion of multiple tasks relating to managing the critical work flow across the Credit Administration Department
• Coordinate between all areas of credit administration to ensure reporting, compliance and alignment objectives are all achieved in a detailed, accurate and punctual manner for internal and external purposes.
• Compliance with all policies and procedures associated with credit risks and internal controls, etc.
• Adhere to the confidentiality policy, code of ethics and follow all policies and procedures related to the consumer compliance laws and regulations
• Compliance with Loan Policy and Procedures

REQUIRED EDUCATION/EXPERIENCE:

• High School Diploma or equivalent education or experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word.

PREFERRED EDUCATION/EXPERIENCE:

• A bachelor’s degree in a business-related field

POSITION TYPE/EXPECTED HOURS:

This is a full-time position. Office hours Monday – Friday 8:30am – 5:00pm. Occasional evening and weekend work may be required as job duties demand.

TRAVEL:

No travel required.

LANGUAGE SKILLS:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone.
• Ability to communicate both in person and/or by telephone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office/retail environment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Trustco Bank is an equal opportunity. It is the policy of Trustco Bank to have equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion

• Recruitment, advertising or solicitation for employment

• Treatment during employment

• Rates of pay or other forms of compensation

• Selection for training, including apprenticeship

• Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.