What are the responsibilities and job description for the Account Manager position at Trumbull Industries?
Position Overview:
We are seeking a driven and knowledgeable Account Manager to join our sales team, specializing in Industrial Pipe, Valves, and Fittings (PVF) plumbing products. The ideal candidate will manage existing client relationships, develop new business opportunities, assist in the development of new product offerings and serve as a technical resource to customers in the industrial and commercial plumbing sectors.
Key Responsibilities:
Client Relationship Management:
- Maintain and grow relationships with existing industrial and commercial clients.
- Provide exceptional customer service and respond promptly to client inquiries.
- Conduct regular site visits and account reviews.
Sales & Business Development:
- Identify new business opportunities in pvf wholesale distribution, industrial facilities, mechanical contractors, and other facilities management.
- Develop and execute strategic sales plans to achieve sales targets and expand market share.
- Present product solutions tailored to customer needs.
Product Development & Technical Support:
- Assist in the development of new exclusive product offerings in this sector
- Advise clients on material selection, installation methods, and compliance with industry standards.
- Work with internal teams to ensure timely delivery and proper order fulfillment.
Quoting & Negotiations:
- Prepare detailed quotes and bids for projects and maintenance contracts.
- Negotiate pricing, contracts, and delivery schedules with customers.
- Track and follow up on all quotes and opportunities.
Collaboration & Reporting:
- Coordinate with purchasing, logistics, and customer service departments.
- Maintain accurate records in CRM software and report sales activity to management.
- Attend industry trade shows, training sessions, and networking events.
Qualifications:
Experience:
- 3 years of sales or account management experience in the industrial PVF, plumbing, or mechanical supply industry.
- Strong understanding of industrial piping systems, valve types, fittings, and product specifications.
- Engineering background a plus
Skills:
- Excellent interpersonal and communication skills.
- Strong negotiation and closing abilities.
- Proficient in CRM systems and Microsoft Office Suite.
Education:
- Bachelors degree required; Business, Engineering, or related field preferred.
Other Requirements:
- Valid driver’s license and willingness to travel regionally as needed.
- Self-motivated with a strong sense of urgency and accountability.
What We Offer:
- Competitive base salary commission/bonus structure
- Company vehicle or car allowance
- Health, dental, and vision insurance
- 401(k) with company match
- Ongoing product training and career development opportunities