What are the responsibilities and job description for the Collections Specialist position at Truity Partners?
A growing and well-established organization in the Germantown area is seeking a Business-to-Business (B2B) Collections Specialist to join its Credit & Accounts Receivable team on a temporary basis. Reporting to the Credit & AR Manager, you'll manage your own portfolio of commercial accounts while partnering with customers to resolve outstanding balances and maintain healthy cash flow.
This assignment is expected to last 4-6 months. While this is not intended to convert to a permanent position, it offers the opportunity to join a collaborative, well-established team in a hybrid work environment.
Hybrid Schedule – Onsite: Tuesday, Wednesday, Thursday in Germantown; Remote: Monday and Friday)
Responsibilities
- Manage a portfolio of B2B customer accounts
- Contact customers by phone and email regarding outstanding invoices
- Research and resolve payment discrepancies and billing issues
- Monitor aging reports and prioritize collection efforts
- Document customer communications and account activity
- Collaborate with internal departments to resolve account concerns
- Maintain accurate records within the company's ERP systems
- Other accounts receivable tasks as assigned
Qualifications
- 3 years of business-to-business collections and/or accounts receivable experience
- Experience managing a portfolio of commercial accounts
- Strong communication, negotiation, and customer service skills
- Ability to work independently while managing multiple priorities
- High attention to detail and strong organizational skills
- Experience with ERP systems required; Epicor Prophet 21 (P21) and/or Microsoft Dynamics Business Central experience is a plus
- Proficiency with Microsoft Excel and Outlook
Salary : $25 - $32