Oral Surgery Insurance and Patient Care Coordinator

Oral & Maxillofacial Surgery Office – Insurance / Treatment Coordinator & ReceptionistPosition Overview

We are a patient-centered Oral & Maxillofacial Surgery practice seeking a highly organized, compassionate, and team-oriented Insurance & Treatment Coordinator / Front Desk Receptionist. This role is essential in creating a welcoming environment while guiding patients through treatment planning and financial coordination with clarity and confidence.

We pride ourselves on a positive, respectful, and growth-focused culture where every team member contributes to an exceptional patient experience.

Our Culture

We believe skills can be taught—but attitude, integrity, and teamwork are everything. Our office culture is built on:

• Patient-first mindset: Every interaction is rooted in empathy, education, and trust
• Team collaboration: We support each other, communicate openly, and celebrate wins together
• Accountability & ownership: Each team member takes pride in their role and follows through
• Positivity & professionalism: We maintain a calm, respectful, and solution-focused environment
• Growth & development: We encourage continuous learning and personal improvement

We are looking for someone who not only fits this culture—but actively strengthens it.

Key ResponsibilitiesFront Desk / Reception Duties

• Greet patients warmly and create a welcoming first impression
• Manage phone calls, scheduling, and patient flow efficiently
• Maintain a clean, organized, and professional front office
• Verify patient information and ensure accurate data entry
• Coordinate communication between clinical and administrative teams

Insurance & Treatment Coordination

• Present treatment plans clearly and confidently to patients
• Verify insurance benefits and obtain pre-authorizations
• Explain financial options, estimates, and payment arrangements
• Submit and track insurance claims and follow up as needed
• Support patients in understanding their care and financial responsibilities

What We’re Looking For

• Strong communication and interpersonal skills
• High emotional intelligence and empathy for patients
• Detail-oriented with excellent organizational abilities
• Ability to multitask in a fast-paced clinical environment
• Positive attitude and team-first mindset
• Previous dental or oral surgery experience is a must to be considered

What Sets You Apart

• You bring energy and positivity into the workplace
• You take initiative and solve problems proactively
• You thrive in a collaborative, supportive team environment
• You are dependable, coachable, and growth-minded
• You genuinely care about helping patients feel comfortable and informed

Why Join Our Team

• Supportive and respectful work environment
• Opportunities for growth and professional development
• A team that values your voice and contributions
• The chance to make a real difference in patients’ lives

Job Types: Full-time, Part-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Oral surgery: 3 years (Preferred)
• Appointment scheduling: 3 years (Preferred)
• Phone etiquette: 3 years (Preferred)
• Insurance verification: 3 years (Preferred)
• Medical billing: 3 years (Preferred)
• Oral surgery treatment planning: 3 years (Preferred)
• Oral surgery treatment plan presentation: 3 years (Preferred)

Work Location: In person

Salary : $24 - $26