Compliance Manager

Position Overview:

TrueScripts is growing and so is our compliance program. We’re looking for a Compliance Manager who enjoys translating complex regulatory requirements into practical, operational solutions. This role plays a critical part in helping the organization stay ahead of evolving PBM and healthcare regulations while supporting business growth, client confidence, and long-term sustainability.

You’ll partner closely with legal, operations, client services, and leadership to build, operationalize, and demonstrate a mature compliance program that aligns with both regulatory expectations and our values. You won’t be doing this alone, this role is part of a collaborative compliance team, with meaningful influence across the organization.

Key Responsibilities:

· Serve as a compliance thought partner to operational leaders by identifying regulatory risk, evaluating compliance gaps, and helping design practical, scalable solutions

· Monitor and interpret state and federal PBM legislation and regulations, translating requirements into clear guidance and action plans

· Oversee and support the operational implementation of new regulatory mandates across the organization

· Lead or support HIPAA and privacy investigations in partnership with legal and operational teams

· Manage and support regulatory reporting

· Coordinate NADAC and acquisition cost reimbursement compliance activities

· Develop and maintain compliance protocols, controls, and monitoring processes to support ongoing regulatory adherence

· Design and deliver compliance training and education that helps teams understand both the requirements and the rationale behind them

· Draft and distribute compliance alerts, regulatory updates, and internal guidance

· Respond to compliance-related RFP questions and client or regulatory inquiries, helping demonstrate TrueScripts’ compliance maturity

· Support Business Development and Client Services with compliance documentation and due diligence requests

· Manage and maintain state licensing requirements

· Conduct regulatory research and trend analysis to inform strategic planning and proactive compliance initiatives

Requirements:

· Required qualifications include a bachelor’s degree in a related field

· The ideal candidate will have 5-7 years’ experience of demonstrated compliance experience with a health care industry service provider

· Demonstrated experience interpreting regulations and translating them into actionable business requirements

· Pharmacy Benefit Manager (PBM) experience preferred

· Must be able to travel to TrueScripts office location in Washington, IN for meetings, events, and cultural activities as needed (<10% travel)

· Strong critical thinking and analytic skills

· High Attention to detail with ability to manage multiple priorities