What are the responsibilities and job description for the VP of Operations position at Trueline?
Trueline's client, a fast-growing residential exterior remodeling company, is seeking a VP of Operations to join its executive leadership team. Reporting directly to the COO, this role will oversee Project Managers, Project Coordinators, and Project Inspectors while driving operational excellence across field operations, project execution, and customer delivery. This is a highly visible leadership opportunity for an experienced operator who thrives in a hands-on environment and wants to help scale a growing organization.
What You'll Do as the VP of Operations:
Report directly to the COO and serve as a key member of the leadership team
Lead and develop Project Managers, Project Coordinators, and Project Inspectors across multiple projects and markets
Oversee day-to-day field operations, ensuring projects are completed safely, efficiently, on time, and within budget
Drive operational consistency, accountability, and performance across all project execution functions
Develop and implement scalable processes that improve customer experience, production efficiency, and profitability
Establish and monitor KPIs related to production, quality, scheduling, customer satisfaction, and margin performance
Partner closely with sales, production, and executive leadership to align operational execution with company growth objectives
Identify operational bottlenecks and implement solutions that support continued expansion
Build, mentor, and retain high-performing operational teams while fostering a culture of accountability and continuous improvement
Ensure operational excellence from project kickoff through final inspection and customer completion
Must-Haves as the VP of Operations:
Proven executive or senior operations leadership experience within residential exterior remodeling, roofing, siding, windows, or related services
Strong background leading field operations and managing project-based teams
Experience overseeing Project Managers and operational leaders across multiple concurrent projects
Demonstrated success improving operational performance, scalability, profitability, and customer outcomes
Ability to balance strategic planning with hands-on operational execution
Strong leadership presence with the ability to drive accountability and develop teams
Financial acumen with experience managing budgets, forecasting, and operational performance metrics
Excellent communication and cross-functional collaboration skills
Nice-to-Haves as the VP of Operations:
Background working within a high-growth, entrepreneurial, or private equity-backed environment
Experience implementing operational systems, workflows, and process improvements at scale
Familiarity with project management, CRM, or construction management software platforms
Multi-location operational leadership experience
Our Client Offers:
Total compensation opportunity of $200,000-$300,000 including performance-based bonuses
Direct partnership with the COO and executive leadership team
Significant influence over operational strategy and company growth initiatives
Opportunity to help build and scale a market-leading organization
Strong culture focused on performance, accountability, and professional growth
Executive-level visibility with meaningful career advancement potential
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.
Salary : $200,000 - $300,000