What are the responsibilities and job description for the Director of Operations position at Trueline?
Trueline's client, a fast-growing residential exterior remodeling company, is seeking a Director of Operations to join their leadership team. This is a high-impact role working directly with senior leadership to scale operations, improve efficiency, and drive profitability across the business.
What You'll Do as the Director of Operations:
- Partner closely with executive leadership to shape and execute operational strategy
- Oversee day-to-day operations across production, scheduling, and service delivery
- Identify and implement process improvements to increase efficiency and margins
- Build and manage operational systems that support scalable growth
- Lead, mentor, and develop field and office teams to ensure strong performance
- Establish and track key performance metrics tied to production, quality, and profitability
- Collaborate cross-functionally with sales and leadership to align on revenue goals and execution
- Drive accountability across teams while fostering a positive, solutions-oriented culture
Must-Haves as the Director of Operations:
- Proven experience in an operations leadership role, ideally in home services or construction
- Strong track record of improving processes, efficiency, and profitability
- Experience managing teams across multiple functions such as production, field ops, or service
- Ability to operate both strategically and hands-on in a fast-paced environment
- Strong leadership presence with the ability to influence and drive accountability
- Financial and business acumen, with experience managing budgets or P&L
Nice-to-Haves as the Director of Operations:
- Experience in residential remodeling, roofing, siding, or exterior services
- Background working in a high-growth or entrepreneurial environment
- Familiarity with CRM or project management systems used in home services
- Experience building or refining operational infrastructure from the ground up
Our Client Offers:
- Competitive base salary plus revenue or profit-sharing incentives
- Direct access to and collaboration with senior leadership
- Significant influence over company direction and operational strategy
- Opportunity to help scale a growing, values-driven business
- Strong team culture with a focus on performance and growth
This is an ideal opportunity for an experienced operator who wants a seat at the table, thrives in a growth environment, and is motivated by building efficient, high-performing operations that directly impact company success.
Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.