What are the responsibilities and job description for the Trade Floor Support Consultant position at TrueHire Staffing LLC?
Job Title: Trade Floor Support Consultant
Location: New York City, NY
Duration: 12 months contract
Experience: 8 Years
Summary:
- Provides technical assistance and rapid issue resolution for trading systems, hardware, and applications used by front-office personnel on the trading floor.
Responsibilities:
- Provide real-time technical support for traders and front-office staff, resolving issues related to trading platforms, market data feeds, hardware, and network connectivity.
- Monitor the health and performance of trading systems and escalate incidents as needed.
- Collaborate with infrastructure, application, and networking teams to troubleshoot and resolve problems.
- Document recurring issues and contribute to the creation of support guides and knowledge bases.
- Ensure minimal downtime and maintain compliance with operational and regulatory standards.
Skills:
- Experience supporting trading platforms, financial systems, or high-pressure environments.
- Knowledge of market data applications such as Bloomberg, Reuters, or ICE.
- Familiarity with Windows, Linux, scripting, and basic networking.
- Strong problem-solving, communication, and multitasking skills.
- Ability to work in a fast-paced, time-sensitive environment.
Best Regards,
Ashish Singh
Truehire Staffing,
5900, Balcones Drive Suit 100, Austin, TX, 78731
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