What are the responsibilities and job description for the Redi mix dispatcher position at True Grit Redi-Mix?
Company Description
True Grit Redi-Mix is a privately-owned producer of ready-mixed concrete based in North Texas. The company is committed to providing high-quality concrete solutions tailored to meet diverse construction needs. Known for reliability and exceptional service, True Grit Redi-Mix serves a wide range of projects, from residential to commercial. The company values hard work and dedication, offering opportunities for growth and development within a supportive team environment.
Role Description
This is a full-time on-site role located in Fort Worth, TX, for a Redi-Mix Dispatcher. Responsibilities include scheduling and coordinating the delivery of ready-mixed concrete to various job sites, communicating with drivers, customers, and internal teams to ensure timely and efficient operations. The role requires managing orders, adjusting schedules as needed, addressing customer inquiries, monitoring delivery progress, and assisting in resolving any challenges that arise during daily operations.
Qualifications
- Strong communication and interpersonal skills for effective collaboration with drivers, customers, and team members.
- Proficiency in scheduling systems and technology, as well as familiarity with GPS and dispatching tools.
- Problem-solving abilities to address scheduling conflicts, delays, and customer concerns efficiently.
- Organizational and time management skills to coordinate and prioritize multiple deliveries.
- Knowledge of the construction or ready-mix concrete industry is preferred but not required.
- Ability to work under pressure in a fast-paced environment with a focus on accuracy and customer satisfaction.
- High school diploma or equivalent required; additional education or certifications in logistics or transportation are a plus.