What are the responsibilities and job description for the Parts Counter Specialist position at TruckPro?
TruckPro is seeking a Parts Counter Specialist for Heavy-Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in person.
Benefits for Parts Counter Specialist:
- Competitive Pay
- Day Shift; may involve an occasional Saturday (half day 8am-12pm) for store support
- Paid Training
- Employee Referral Bonus
- Medical, Dental and Vision
- 401K -- with company match
- Paid Time Off -- NO WAITING PERIOD
- Paid Holidays
- Company culture grounded in customer service and values its people
Parts Counter Specialist Responsibilities Includes:
- Assist with determining customer needs for heavy duty truck parts
- Suggest additional parts to meet their needs
- Assist customers with parts warranties
- Support outside sales Account Managers by processing sales
- Assist with parts transfers as needed
- Generate order tickets, pull parts from inventory
- Maintain inside sales skills and product knowledge for all TruckPro parts and services
Successful Parts Counter Specialist Candidates Will Have:
- 1-2 years' experience in heavy-duty truck parts
- Passion for customer service
- Strong desire for continuous learning in heavy duty parts
- Desire to work in a team environment
- Strong Communication (verbal & written)
- Excellent organization and time management
- Valid driver's license with good driving record
- Ability to lift up to 50 lbs
TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service.
Physical Requirements:
These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties:
- The role is a physically active role
- Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50 lbs with lift assist devices
- Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift
- Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing
- Will frequently use a computer in the course of completing daily activities
Work Environment:
The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.
- The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances
- Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions
E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
"TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
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