What are the responsibilities and job description for the Parts Counter Associate position at KENWORTH OF PA?
- Respond to customer inquiries and needs for parts in person and by telephone which includes providing quotes/estimates of the cost.
- Possess knowledge of products, services, and parts.
- Quickly learn new products and promotions.
- Complete necessary paperwork for each transaction in an accurate, timely manner.
- Process credits, make adjustments, and monitor for restocking charges on all parts sales completed.
- Minimum of two years working experience in a heavy duty truck parts department.
- Same amount of experience as a diesel mechanic also meets this qualification.
- One year of parts counter sales experience with heavy duty diesel engine/truck trailer parts preferred.
- Excellent customer service and strong communication skills.
- Requires frequent sitting, standing, walking, and the ability to lift up to 75 lbs.
- Must be familiar with using a PC to select parts and provide price quotes to customer.
- Must be able to pass a criminal background check, driving record check, and drug screen.
Salary : $24 - $35