What are the responsibilities and job description for the Office Manager / Administrator position at TruBlue Home Service Ally?
TruBlue of Northwest Mississippi | Remote | Full-Time | Monday–Friday
TruBlue of Northwest Mississippi is part of a nationally recognized home services franchise with over 120 locations across the U.S. We help seniors age in place and support busy families by providing trusted, relationship-based home maintenance and repair. We're locally owned with the backing of a national brand, TruBlue Home Service Ally, and we're growing our DeSoto and Tate County teams.
We're looking for an experienced Office Manager/Administrator who is organized, tech-savvy, and genuinely passionate about delivering outstanding customer service from behind the scenes.
What You'll Do
If you're highly organized, love working with people, and want to be part of something being built from the ground up — apply today. Our hiring manager will follow up promptly.
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TruBlue of Northwest Mississippi is part of a nationally recognized home services franchise with over 120 locations across the U.S. We help seniors age in place and support busy families by providing trusted, relationship-based home maintenance and repair. We're locally owned with the backing of a national brand, TruBlue Home Service Ally, and we're growing our DeSoto and Tate County teams.
We're looking for an experienced Office Manager/Administrator who is organized, tech-savvy, and genuinely passionate about delivering outstanding customer service from behind the scenes.
What You'll Do
- Maintain communication with customers via phone, text, and email
- Schedule consultations with potential customers for our estimators
- Schedule approved jobs according to staff availability
- Relay communications clearly between clients, staff, and management
- Track hours worked per employee per job and purchases made per job
- Assist with invoicing when projects are complete
- Support estimators with material location and pricing
- Maintain inventory of literature and marketing materials
- Help manage social media accounts and email outreach to prospects
- Experienced with Microsoft Excel, Word, and CRM platforms
- Comfortable and active on social media — Facebook, Nextdoor, and similar platforms
- Strong communicator with customers of diverse backgrounds and ages
- Able to build and manage an efficient schedule for a growing crew
- Calm and adaptable when plans change — last-minute cancellations and call-offs don't rattle you
- Basic understanding of business principles including profitability and efficiency
- Takes pride in their work and holds themselves to a high standard
- Valid driver's license and reliable transportation required
- Must be a U.S. citizen and fluent in English
- Competitive pay based on experience
- Full-time, 40 hours per week — Monday through Friday
- Work from your home office
- 401(k) with 4% company match after one year
- Free TruBlue gear including t-shirts, polos, and company apparel
- Strong leadership support
- Room to grow with our company
- Family — we treat every team member like they're part of ours
- Integrity — we treat people with respect and expect it in return
- Trust — we don't just talk it, we walk it
- Quality — our customers will remember how we made them feel
If you're highly organized, love working with people, and want to be part of something being built from the ground up — apply today. Our hiring manager will follow up promptly.
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