Office Administrator

Fleet Dispatchers 

Dispatchersr

• Get paid weekly
• Health insurance (available after 90 days of employment)
• Full-time & Part-time availability
• Paid Vacation
• Tele-medicine and discount health plans available
• Sign on and referral bonus available

Requirements

• Minimum Education: High school Diploma/ GED
• Clean record: background screenings required prior to employment

Job Duties

• Provide communication and resolution of service issues when they occur.
• Adjust the current load plan to maximize efficiency and profitability as things change during the day.
• Book & Secure freight to move drivers while reducing empty miles, for example backhauls.
• Confirm all routes, dispatches, drivers, tractors, and trailers are accurate in McLeod at all times.
• Ensure the driver PTA’s are utilized properly to meet arrival times and follow up with drivers as needed.
• Enter proper delay codes and comments on all service incidents
• Prioritize loads by time schedule, freight rates, and customer priority.
• Review list of available drivers and equipment to match to a load plan & start time.
• Responsible for driver paperwork and document submission according to all SOP’s.
• Maintain and monitor strict DOT compliance in the areas of ELD, HOS, Drug and Alcohol Testing, Driver Qualification files, DOT Physicals, CDL’s, and accident/damage records.
• Other duties as assigned.

Job Knowledge, Skills, & Abilities:

• Analytical, problem solving, project management and applicable technical skills

• Interpersonal skills, to include customer service, interpersonal skills, effective oral/verbal communications, listening, written communication and teamwork

• Leadership skills to include individual leadership, quality management aligned with company goals and objectives

• Ethical; inspires trust in others, works with integrity and upholds organizational values

• Organizational support and follows policies and procedures

• Self-management; good judgment, effective and timely decision making, planning/organizing skills, and promotes quality

• Ability to prioritize, sets goals, displays professionalism, be accurate and thorough

• Motivated, resilient, persistent with the ability to overcomes obstacles

• Meets productivity standards and completes work in timely manner

• Adaptability; meets changing work environment, manages competing demands, changes approach or method to best fit the situation

• Shows initiative: volunteers readily, undertakes self-development activities, seeks increased responsibilities, looks for and takes advantage of opportunities, asks for and offers help when needed

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.