What are the responsibilities and job description for the Front Desk Associate position at Tru by Hilton Santee?
Job Overview
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth daily operations at the front desk. Your energetic approach and excellent communication skills will help create a positive environment while managing administrative tasks efficiently. This paid position offers an exciting opportunity to develop your office management skills and contribute to a professional, friendly atmosphere.
Responsibilities
- Greet visitors and clients warmly, providing exceptional customer service and guiding them appropriately
- Manage multi-line phone systems, answer inquiries promptly, and direct calls to the relevant departments or personnel
- Handle front desk duties including scheduling appointments, calendar management, and coordinating meetings
- Perform data entry tasks accurately using productivity software such as Microsoft Office and Google Workspace
- Maintain organized filing systems, process incoming and outgoing correspondence, and ensure all records are up-to-date
- Support office management activities by assisting with bookkeeping, invoicing, and basic bookkeeping tasks using QuickBooks or similar software
- Ensure office supplies are stocked, manage incoming mail, and uphold professional phone etiquette at all times
Qualifications
- Proven experience in office management or administrative roles with clerical experience preferred
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and general technical proficiency
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Exceptional customer service skills coupled with professional phone etiquette and communication abilities
- Bilingual capabilities are a plus to assist diverse client needs
- Familiarity with office equipment such as multi-line phones, filing systems, and productivity software is essential
- Demonstrated time management skills with the ability to multitask efficiently
Join us in delivering outstanding support that keeps our organization running smoothly! This role is ideal for motivated individuals eager to grow their administrative expertise while providing top-tier customer support in a vibrant work environment.
Pay: $10.00 - $11.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $10 - $11