What are the responsibilities and job description for the Network Engineer position at Troy University?
The Network Engineer position in Information Technology is responsible for:
- Designing and/or planning for network enhancements
- Network capacity training
- Assist in building VPN account using FortiAuthenticator
- Maintaining the existing network equipment including but not limited to
- Routers
- Switches
- Security devices
- Respond to Anomalies
- Work directly with EDL (External Dynamic List) to ward off intruder attempts
- Load-Balancers
- Wireless Controllers
- Access points
- Firewalls
- Monitoring Servers
- Monitoring network systems for failure and performance anomalies
- Troubleshooting network issues independently and with network consultants
- End-user support thru Helpdesk Tickets
- Various daily systems reporting and scheduling duties
- Work with Software and Hardware for the following:
- OPSWAT SafeConnect NAC
- FortiNAC
- BNA (Brocade Network Advisor)
- PRTG (Equipment Monitoring Agent
- FortiAnalyzer
- Panorama Firewall Management Solution
- Aruba Mobility Conductor
- Vectra Security AI
- QRadar Offense Correlation
- Works with external vendors for ISP Connectivity and MPLS Connection Support
- Gets current pricing
- Handles Outages
- Coordination of Scheduled Maintenance Outages
1. Bachelor’s degree in a related field, OR a minimum of five years of related work experience
2. Extensive hands-on technical knowledge and troubleshooting of enterprise level network systems, protocols, and standards such as NAC, Ethernet, LAN, WLAN, TCP/IP, MPLS, OSPF, BGP, etc. in switched, routed, firewalled, and wireless environment
3. Strong knowledge of enterprise level network management, network monitoring, and network analysis tools
4. Knowledge of some enterprise level security products
5. Knowledge of applicable data privacy practices and laws along with adherence to several state and federal compliance regulations
6. Strong interpersonal, written, and oral communication skills
7. Ability to conduct research into security issues, new network technologies and products as needed
8. Ability to present ideas in user-friendly language
9. Highly self-motivated and directed, along with attention to detail
10. Proven analytical and problem-solving abilities
11. Ability to apply and follow project management principles and tasks
12. Ability to prioritize and execute tasks in a high-pressure enterprise environment
13. Strong customer service skills
14. Ability to work in a team-oriented, collaborative environment
15. Ability to work flexible hours as needed and work independently with minimal supervision
Preferred Qualifications2. Extensive hands-on technical knowledge and troubleshooting of enterprise level network systems, protocols, and standards such as NAC, Ethernet, LAN, WLAN, TCP/IP, MPLS, OSPF, BGP, etc. in switched, routed, firewalled, and wireless environment
3. Strong knowledge of enterprise level network management, network monitoring, and network analysis tools
4. Knowledge of some enterprise level security products
5. Knowledge of applicable data privacy practices and laws along with adherence to several state and federal compliance regulations
6. Strong interpersonal, written, and oral communication skills
7. Ability to conduct research into security issues, new network technologies and products as needed
8. Ability to present ideas in user-friendly language
9. Highly self-motivated and directed, along with attention to detail
10. Proven analytical and problem-solving abilities
11. Ability to apply and follow project management principles and tasks
12. Ability to prioritize and execute tasks in a high-pressure enterprise environment
13. Strong customer service skills
14. Ability to work in a team-oriented, collaborative environment
15. Ability to work flexible hours as needed and work independently with minimal supervision
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement Plan