Server Assistant- TB

Job description: Server Assistant

About Troutbeck

Come be a part of history at Troutbeck, a gorgeous 250-acre estate hotel retreat in Amenia (NY) right on the northeastern border of NY with CT. Originally a sprawling private estate with a vibrant history, Troutbeck is more than an estate hotel with best-in-class amenities – it’s a destination for inspiration, restoration, and community building. It is a place to build memories.

Who We Are

We have been home for centuries to naturalists, poets, and romantics. We value our staff, our guests, our community, and are committed to preserving the environment we inhabit. Our culture is all about collaboration, dedication, and best-in-class customer service. Details matter at Troutbeck. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds, we all succeed!

Main Duties

• Interact with guests, take orders, and serve in a fine dining establishment with an emphasis on exquisite customer service. Includes age verification according to NYS law.

• Guide guests through the dining experience with thoughtfulness, professionalism, and passion.

• Attends ongoing training and daily update meetings to ensure knowledge of menu changes and offering each day.

• Restock and replenish inventory and supplies.

• Ad-hoc support for special projects may be assigned.

Requirements

• Must be 18 years of age.

• 3 years as a server in a fine dining establishment is preferred, 1 year in a fast-paced customer service centric environment is required.

• A passion for food, beverage, and service. We will teach you the rest.

• Computer literacy, Micros knowledge preferred but not required.

• You must be able to move independently around the grounds, including on gravel paths.

• You must be able to lift items up to 50 lbs as needed.

• Must be able to stand for extended periods.

Who You Are

• You are a naturally service minded and collaborative individual. You are always willing to jump in, roll up your sleeves and help any department with any task. ‘Not my job’ is not in your vocabulary.

• You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador! You understand the power of a smile and saying ‘Hello.”

• You are a proactive problem solver, who understands that different mind-sets and backgrounds lead to better solutions.

• You are punctual and accountable. You know that responsibility and reliability are key to success.

• You are a team player. When one of us succeeds – We all succeed!

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance