What are the responsibilities and job description for the Endpoint Engineer position at Tror?
Endpoint Engineer
Palo Alto, CA / Austin, TX / NY City, NY / Morrisville, NC / Seattle, WA
Job Description
We are seeking a highly skilled Endpoint Engineer to design, implement, and manage a secure, automated, and zero touch endpoint ecosystem for a global workforce. This role serves as the subject matter expert for Apple, Windows, and cloud-based virtual desktop environments, with strong ownership of automation, endpoint security, and modern device management platforms.
Key Responsibilities
- Design, deploy, and manage enterprise endpoint solutions across macOS, iOS, Windows, and Android platforms.
- Administer and optimize Jamf Pro and Microsoft Intune / Endpoint Manager, including configuration profiles, policies, patching, and application delivery.
- Enable zero touch provisioning using Apple Business Manager (ABM) and Windows Autopilot.
- Serve as the final escalation point for complex endpoint issues from the Service Desk.
- Administer and support Amazon WorkSpaces (AWS VDI), including image management, bundles, and performance troubleshooting.
- Develop and maintain automation using PowerShell, Bash, and Python to streamline endpoint lifecycle operations.
- Enforce endpoint security standards such as FileVault, BitLocker, EDR health, and compliance reporting.
- Collaborate with Security and IT teams to remediate vulnerabilities and maintain compliance across the endpoint fleet.
Mandatory Skills & Qualifications
- 7 years of experience in Endpoint Engineering, UEM, or MDM-focused roles.
- Strong hands-on expertise with Jamf Pro (macOS & iOS at scale).
- Proficiency in Microsoft Intune / Endpoint Manager (Windows & Android).
- Hands-on experience administering Amazon WorkSpaces (AWS).
- Advanced scripting skills in PowerShell and Bash (Python preferred).
- Experience with BYOD deployments for iOS and Android devices.
- Solid understanding of Okta or Azure AD (Entra ID) for device enrollment and SSO integration.
Education & Certifications
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
- Relevant certifications such as Jamf 200/300, Microsoft MD 102, or AWS Cloud Practitioner are a plus.