What are the responsibilities and job description for the Front Desk Staff position at Tropic Paws?
We are looking for energetic, organized, customer-service driven individuals who thrive in a fast-paced environment and genuinely love both people and dogs.
This position is ideal for someone who:
- Works well under pressure
- Can multitask efficiently
- Communicates professionally with clients and staff
- Is detail-oriented and organized
- Can handle busy phone and lobby traffic
- Enjoys being part of a team-oriented environment
Responsibilities:
- Checking dogs in and out for daycare, boarding, and grooming
- Answering phones and responding to client questions
- Scheduling appointments and managing reservations
- Processing payments and ensuring services are entered accurately
- Communicating clearly with groomers, kennel staff, and management
- Monitoring client accounts, vaccines, and service notes
- Maintaining a clean and welcoming front lobby
- Assisting with daily operational flow and customer experience
Requirements:
- Strong communication and customer service skills
- Ability to multitask in a busy environment
- Comfortable around dogs of all breeds and sizes
- Reliable transportation
- Weekend availability required
- Previous receptionist, veterinary, kennel, daycare, or grooming experience is preferred but not required
Schedule:
- Part-time
- Morning, evening, and weekend shifts available
- Flexible scheduling between two front desk hires
What We Offer:
- Fun, fast-paced work environment
- Employee discounts
- Opportunity for growth within the company
- Team-oriented atmosphere
- The chance to work around dogs all day!
Pay: $14.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $18