What are the responsibilities and job description for the UA Gameday Operations Intern position at Troon?
Based in Birmingham, Alabama, Eventive Sports is the industry leader in dedicated sports event management. Eventive Sports manages major sporting events such as the Regions Tradition, Children’s of Alabama Indy Grand Prix, Magic City Classic, UFL and Gameday operations for the University of Alabama, Auburn University, Oklahoma University, Rose Bowl and Alabama State University.
Eventive Sports has worked with the University of Alabama since 2006 to develop, execute and enhance their Gameday operational plan in the following ways:
Duties may include, but not be limited to, the following:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Eventive Sports has worked with the University of Alabama since 2006 to develop, execute and enhance their Gameday operational plan in the following ways:
- Manage campus security and parking staff
- Coordinate with all entities involved in gameday operations – UA Athletics, PD, DOT, FD, State Troopers, Emergency Management, Uber/Lyft, etc.
- Optimize traffic flow
- Management of public tailgating areas
- Assist with reserved parking sales and renewals
- Collect and analyze operational metrics and data
- Strategic fan enhancement observation and recommendations
- Operational assistance for Men’s Basketball, Gymnastics, Commencements and Bid Day
- Creation and maintenance of the University’s official gameday website, UAGameday.com
- Development and maintenance of UA Gameday’s social media presence on Facebook, Twitter, Instagram and mobile app
- Management of customer service channels – message center, email, web chat
Duties may include, but not be limited to, the following:
- Operational duties – signage, cones, barricade placement
- Collection and analysis of key operational metrics
- Work with vendors to ensure quality service is provided
- Observe the fan experience and provide improvement ideas
- Other duties as assigned
- Opportunities to work other Eventive Sports events based on performance & reliability
- Self-motivated & team oriented
- Energetic, outgoing personality
- Strong organizational skills
- Excellent verbal and written communication skills
- Interest in sports and/or a career in the sports industry
- Proficient with Microsoft Office suite – Word, PowerPoint, Excel
- Willingness to do manual labor & ability to lift 40 pounds
- Willingness to work all 7 UA home games & long hours
- Hours are anticipated to be 30 hours per week during home game weeks
- Hours during away game & off weeks will vary
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.