What are the responsibilities and job description for the Tennis Shop Attendant position at Troon?
Job Title: Tennis Pro Shop and Retail Assistant
Location: Shell Bay Club
Position Overview:
We are seeking a highly motivated and customer-focused Tennis Pro Shop and Retail Assistant to join our team at Shell Bay Club. The ideal candidate will provide exceptional service to members and guests, ensuring an outstanding shopping and tennis experience. This position requires strong interpersonal skills, a passion for tennis, and a proactive approach to sales and customer satisfaction.
Key Responsibilities:
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Customer Service Excellence:
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Greet members and guests warmly, ensuring they feel welcomed and valued.
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Assist customers with selecting tennis equipment, apparel, and accessories based on their needs.
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Handle inquiries about tennis programs, lessons, and events with professionalism and enthusiasm.
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Retail Operations:
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Maintain an organized and visually appealing pro shop, including stocking shelves, arranging displays, and ensuring inventory is current.
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Process sales transactions accurately and efficiently using the point-of-sale system.
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Assist with inventory management, including restocking and conducting periodic counts.
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Tennis Program Support:
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Coordinate and promote tennis programs, clinics, and events, ensuring members and guests are informed and engaged.
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Provide administrative support to the Tennis Director, including scheduling lessons and managing court bookings.
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Brand Representation:
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Uphold Shell Bay Club’s commitment to excellence by providing a high level of professionalism and attention to detail.
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Promote the club’s tennis offerings, fostering a positive and inviting atmosphere for all visitors.
Qualifications:
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Previous experience in retail or a customer service role, preferably in a tennis or sports environment.
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Knowledge of tennis equipment, apparel, and general terminology is highly desirable.
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Strong communication and interpersonal skills.
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Detail-oriented with excellent organizational abilities.
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Proficient in using retail point-of-sale systems and basic computer applications.
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Availability to work flexible hours, including weekends and holidays.
What We Offer:
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A dynamic and supportive work environment at a premier tennis and golf club.
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Opportunities for growth and professional development.
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Competitive compensation and employee benefits.
Join Shell Bay Club and help us deliver an exceptional tennis experience!