What are the responsibilities and job description for the Tennis Camp Counselor/Front Desk Attendant position at Troon?
Chateau Elan Resort is seeking an energetic and service‑focused Tennis Camp Counselor/Front Desk Attendant to support our tennis and recreation programs. This role is perfect for someone who enjoys working with children, engaging with guests, and contributing to a fun, active, and guest‑centered tennis environment.
Position Overview
This versatile role blends guest services, youth camp leadership, and on‑court support. Team members may assist as a tennis camp counselor, front desk attendant, assistant teaching professional, and support basic court upkeep. The ideal candidate is friendly, adaptable, and enjoys working both indoors and outdoors in a resort setting.
KEY RESPONSIBILITIES:
Front Desk & Pro Shop Support
- Greet guests with a positive, welcoming attitude and provide exceptional customer service
- Manage schedules for tennis lessons, clinics, and camps
- Assist with tennis shop and pro shop retail sales
- Maintain cleanliness and organization of the front desk and shop area
- Answer guest questions regarding programs, facilities, and resort offerings
Tennis Camp Counselor
- Lead and supervise youth tennis camp activities in a safe and supportive environment
- Engage campers through fun tennis drills, games, and group activities
- Serve as a positive role model and mentor for children of all ages
- Encourage teamwork, sportsmanship, and confidence on and off the court
On‑Court Instruction Support
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Assist teaching professionals with group lessons, clinics, and camps
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Help introduce tennis fundamentals, basic technique, rules, and game play
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Support players of varying ages and skill levels
Additional Duties
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Assist with basic court maintenance and preparation
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Perform other duties as needed to support tennis operations and guest experience
Preferred Knowledge, Skills & Abilities
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Friendly, service‑oriented attitude with strong communication skills
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Ability to work with children and guests in a recreational setting
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Knowledge of tennis (and pickleball preferred)
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Ability to read, speak, and understand English for guest interaction and job duties
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Comfortable working as part of a team in a fast‑paced resort environment
Work Environment
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Frequently works outdoors in varying weather conditions
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May work in wet or humid (non‑weather related) environments
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Moderate noise levels typical of athletic and recreational settings
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.