What are the responsibilities and job description for the Shuttle Driver position at Troon?
Monster Golf Club is seeking a Shuttle Driver! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Pay:
$19.00 per hour
Summary:
Responsible for providing prompt, safe, and courteous transportation of customers between Resorts World Catskills, The Alder, Monster Golf Club, and The Kartrite.
Key Responsibilities:
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Greets each customer with a smile.
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Assists guests with loading golf bags into the shuttle safely and securely.
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Provides prompt and courteous customer service to ensure satisfaction.
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Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio communication.
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Maintains strong familiarity with Monster Golf Club, Resorts World Catskills, The Kartrite, The Alder, and the general area in order to answer questions and provide helpful information to customers.
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Maintains a clean, pleasant, and calm environment inside the shuttle (including, but not limited to, windows rolled up, company-approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food in the shuttle).
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Cooperates with all team members to provide the best possible service to all internal and external customers.
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Complies with all applicable federal, state, and local regulations and requirements, including those of the Department of Transportation.
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Keeps all areas of the shuttle clean (including shuttle interior and windows).
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Complies with all uniform and appearance guidelines.
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Follows all company policies and procedures as set forth in the Employee Handbook.
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Performs additional duties as reasonably requested by management, especially during downtime.
Knowledge, Skills, & Experience:
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High school education or equivalent.
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Previous driver and/or customer service experience.
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Good driving record as reported by the Department of Transportation is essential.
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Ability to lift up to 50 pounds.
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Successful completion of Shuttle Driver training.
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A solid employment record and previous customer service experience preferred.
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Ability to promptly follow directions from management and co-workers.
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Must be able to maintain a smile and courteous disposition toward external and internal customers.
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Commitment to co-worker, customer, and vehicle safety.
Benefits:
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Employees age 19 are eligible for the 401(k) plan.
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All employees are eligible to participate in the Employee Assistance Program.
Salary : $19