What are the responsibilities and job description for the Pro Shop Attendant position at Troon?
Garrisons Lake is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Qualifications, Experience and Skill Requirements:
- Must have strong communication and interpersonal skills
- Must be coachable and have basic computer skills
- Must be dependable and have a strong work ethic
- Knowledge about the game of golf preferred
General Description of Duties and Responsibilities
When acting as an "Inside" staff member
- Perform clerk/cashier like duties
- Responsible for processing customer reservations for guests of the golf course
- Provides customer service to arriving guests to help expedite check-in process
- Arranges and displays golf shop inventory as necessary and directed
- Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
- Assists in maintaining a clean, safe workplace
- Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
- Ensure property and it's amenities are secured daily
- Assist with set-up of equipment and golf carts
Perform related duties as assigned by General Manager
- When acting as an “Outside” staff member
- Perform Starter/Ranger like duties
- Responsible for welcoming and greeting of guests and players in a friendly manner
- Explaining rules and course etiquette to all groups if needed
- Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
- Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
- Facilitate orderly and timely pace of play of groups to prevent delays
- Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
- Ensure that each group has four players if possible
- Responsible for the picking up and cleaning practice balls when scheduled
- Ensure property and it's amenities are secured daily
- Perform related duties as assigned by General Manager