What are the responsibilities and job description for the Restaurant Supervisor position at Troon?
Bayside Resort Golf Club is looking for a Seasonal Food & Beverage Supervisor!
General Purpose
Supports daily front-of-house operations across all Bayside outlets, including Signatures, 38 Degrees, Sun Ridge Café, and seasonal venues. Provides leadership presence on the floor, ensuring consistent service standards, smooth communication between kitchen and service teams, and an exceptional member and guest experience.
Essential Duties & Responsibilities
• Serve as on-duty supervisor during service periods, maintaining visibility and providing hands-on support to staff.
• Ensure all guests receive prompt, friendly, and attentive service consistent with Bayside and Troon standards.
• Assist with daily pre-shift meetings, staff lineups, and service briefings.
• Monitor dining room flow, table turns, cleanliness, and presentation standards.
• Support team communication between the front and back of house, resolving service issues as they arise.
• Coach and mentor team members on service technique, professionalism, and guest engagement.
• Assist in training new associates and reinforcing service expectations.
• Monitor side work, checklists, and opening/closing duties for accuracy and completion.
• Support outlet managers with special events, banquets, and private functions as needed.
• Ensure compliance with club policies, safety regulations, and responsible alcohol service.
Education & Experience
High school diploma or equivalent required; associate or bachelor’s degree in hospitality management preferred.
Minimum of 2 years of supervisory or lead-server experience in an upscale restaurant, club, or resort environment.
Skills & Abilities
• Hands-on leader with strong floor presence and attention to detail.
• Excellent interpersonal and communication skills with a member-focused mindset.
• Ability to manage multiple priorities and work well under pressure.
• Proficiency with POS systems and basic computer skills.
• Positive attitude, professionalism, and commitment to company values.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.