What are the responsibilities and job description for the Golf Shop Attendant position at Troon?
The Cove Golf Course at The Lodge of Four Seasons is seeking a friendly, dependable, and service-oriented Golf Shop Attendant to join our Golf Operations team! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. This position is responsible for assisting with the daily operations of the golf shop while providing excellent customer service to members and guests. The Golf Shop Attendant will help manage tee times, retail sales, and ensure golfers have a positive and organized experience before and after their round.
Primary Responsibilities
Primary Responsibilities
- Greet members and guests in a professional and welcoming manner
- Assist customers with tee time check-in and reservations
- Process retail sales, green fees, cart fees, and merchandise transactions using the point-of-sale system
- Answer phone calls and assist guests with questions regarding tee times, rates, and course information
- Maintain the cleanliness and organization of the golf shop
- Assist with merchandising, stocking, and displaying golf shop merchandise
- Communicate with outside services staff to ensure smooth daily operations
- Assist with tournament and outing operations as needed
- Provide accurate information regarding golf course policies, events, and promotions
Qualifications
- Excellent customer service and communication skills
- Basic computer and cash handling skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Golf knowledge preferred but not required
- Availability to work weekends, holidays, and flexible shifts
Property Perks
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Flexible scheduling
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Golf privileges
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Employee discounts on merchandise
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Opportunity to work in a fun and team-oriented golf environment