What are the responsibilities and job description for the Golf Shop Attendant position at Troon?
We’re currently hiring seasonal part-time Golf Shop Attendants at Jackson Park GC! We're on the lookout for warm, outgoing, and people-first individuals who thrive in a hospitality environment. You don't need a golf resume - you need a great attitude, a willingness to learn, and a genuine love for creating memorable experiences for every member/guest who walks through our facility. If you're coachable, enthusiastic, and ready to be part of a fun team, we want to hear from you!
Role Responsibilities
• Greet and assist golfers at the front desk and throughout the golf shop with a friendly, welcoming attitude
• Process tee time reservations, check-ins, and payments accurately and efficiently
• Assist guests with club rentals, cart assignments, and golf course information
• Merchandise and maintain the pro shop, including stocking shelves and organizing displays
• Operate the point-of-sale (POS) system for retail and service transactions
• Coordinate with starter and ranger staff to ensure smooth flow of play
• Answer phone and in-person inquiries about rates, events, and facility policies
• Maintain cleanliness and organization of the golf shop, surrounding areas, and restrooms
• Assist with golf leagues and tournament coordination as needed
• Assist with end of month inventory procedure
• Uphold a positive, team-first attitude and represent the course with professionalism
Process transactions accurately using point-of-sale systems, including cash handling and credit card processing
Maintain shop inventory by stocking shelves, organizing merchandise displays, and conducting regular inventory counts
Open and close the golf shop according to established procedures, including securing cash drawers and locking facilities
Assist golfers with tee time reservations, scorecards, and course information
Maintain a clean, organized, and visually appealing shop environment at all times
Coordinate with outside staff to ensure smooth flow of golfer check-in and course play
Must be able to lift and carry a minimum of 25 pounds to assist with merchandise shipments and equipment handling.
Perform additional duties and responsibilities as assigned by the General Manager, which may include tasks outside the primary scope of this role in support of overall golf course operations.
Qualifications
• Experience in golf, retail, or hospitality is preferred but not required — we will train the right candidate
• Must have a flexible schedule and be available to work opening and closing shifts
• Weekend and holiday availability is required
• Strong interpersonal and communication skills — you genuinely enjoy working with people
• Positive, coachable attitude with a desire to grow and improve
• Basic math and cash-handling skills
• Ability to stand for extended periods and work in both indoor and outdoor environments
• Reliable, punctual, and team-oriented
Age Requirement: Applicants must be 17 years of age or older to apply.
Schedule & Availability
Our golf course operates seven days a week, including holidays and weekends. Candidates must have a flexible schedule that allows them to work any of the following.
• Opening shifts (early morning start)
• Closing shifts (evening close)
• Weekends (Saturday & Sunday)
• Holidays and peak season dates