What are the responsibilities and job description for the Golf Shop Attendant position at Troon?
We’re currently hiring seasonal part-time Golf Shop Attendants at South Shore GC! We're on the lookout for warm, outgoing, and people-first individuals who thrive in a hospitality environment. You don't need a golf resume -you need a great attitude, a willingness to learn, and a genuine love for creating memorable experiences for every member/guest who walks through our facility. If you're coachable, enthusiastic, and ready to be part of a fun team, we want to hear from you!
Role Responsibilities:
- Greet and assist golfers at the front desk and throughout the golf shop with a friendly, welcoming attitude
- Process tee time reservations, check-ins, and payments accurately and efficiently
- Assist guests with club rentals, cart assignments, and golf course information
- Merchandise and maintain the pro shop, including stocking shelves and organizing displays
- Operate the point-of-sale (POS) system for retail and service transactions
- Coordinate with starter and ranger staff to ensure smooth flow of play
- Answer phone and in-person inquiries about rates, events, and facility policies
- Maintain cleanliness and organization of the golf shop, surrounding areas, and restrooms
- Assist with golf leagues and tournament coordination as needed
- Assist with end of month inventory procedure
- Uphold a positive, team-first attitude and represent the course with professionalism
- Greet and assist golfers with merchandise purchases, club rentals, and general inquiries in a friendly and professional manner
- Process transactions accurately using point-of-sale systems, including cash handling and credit card processing
- Maintain shop inventory by stocking shelves, organizing merchandise displays, and conducting regular inventory counts
- Open and close the golf shop according to established procedures, including securing cash drawers and locking facilities
- Assist golfers with tee time reservations, scorecards, and course information
- Maintain a clean, organized, and visually appealing shop environment at all times
- Coordinate with outside staff to ensure smooth flow of golfer check-in and course play
- Must be able to lift and carry a minimum of 25 pounds to assist with merchandise shipments and equipment handling.
- Perform additional duties and responsibilities as assigned by the General Manager, which may include tasks outside the primary scope of this role in support of overall golf course operations.
Qualifications:
• Experience in golf, retail, or hospitality is preferred but not required — we will train the right candidate
• Must have a flexible schedule and be available to work opening and closing shifts
• Weekend and holiday availability is required
• Strong interpersonal and communication skills — you genuinely enjoy working with people
• Positive, coachable attitude with a desire to grow and improve
• Basic math and cash-handling skills
• Ability to stand for extended periods and work in both indoor and outdoor environments
• Reliable, punctual, and team-oriented
Age Requirement: Applicants must be 17 years of age or older to apply.
Schedule & Availability:
Our golf course operates seven days a week, including holidays and weekends. Candidates must have a flexible schedule that allows them to work any of the following.
• Opening shifts (early morning start)
• Closing shifts (evening close)
• Weekends (Saturday & Sunday)
• Holidays and peak season dates