What are the responsibilities and job description for the Front-of-House Floor Supervisor position at Troon?
Golfzon Social Scarsdale, located in Scarsdale, NY, is pleased to announce an excellent career opportunity for a full-time Front-of-House Floor Supervisor! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
Pay:
$25.00 - $28.00 per hour
About Us:
At Golfzon Social, we're more than just a sports bar or an indoor golf venue — we're creating the most social experience in golf. Combining chef-driven food, handcrafted cocktails, and world-class golf simulator technology, we've built a destination where guests come to play, celebrate, compete, and connect. Learn more about us at www.golfzonsocial.com.
We celebrate diversity and are committed to creating an inclusive workplace for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status under applicable law. In accordance with federal law, applicants have rights under employment laws. Please review the Department of Labor's Know Your Rights notice for more information.
Position Summary:
The Front of House Floor Supervisor assists in the daily oversight of all front-of-house operations, ensuring every guest receives outstanding hospitality while supporting the restaurant, bar, events, and golf simulator experience. This role works closely with management to lead service, coach team members, maintain operational standards, and ensure smooth day-to-day execution.
The ideal candidate is a natural leader who is organized, proactive, and comfortable making decisions in a fast-paced environment while maintaining a positive and professional atmosphere.
Key Responsibilities:
- Supervises daily Front of House operations and provides leadership during all shifts
- Leads by example in delivering exceptional hospitality and guest service
- Coaches, mentors, and develops FOH team members while maintaining high service standards
- Assists with staffing, shift execution, and floor management
- Produces and reviews daily operational reports, including:
- Sales
- Golf simulator utilization
- Food and beverage performance
- Labor costs
- Inventory
- Assists with daily cash reconciliation, accounts receivable, and accounts payable procedures
- Supports the care, cleanliness, and maintenance of the facility and guest-facing areas
- Executes event Standard Operating Procedures (SOPs) and ensures successful event operations
- Assists in coordinating private events, leagues, tournaments, and corporate outings
- Resolves guest concerns quickly and professionally while creating memorable experiences
- Ensures compliance with company policies, health regulations, and safety standards
- Partners with management to identify operational improvements and drive business performance
Qualifications:
- One to three years of hospitality or restaurant management or supervisory experience
- Previous experience leading, coaching, and developing team members
- Outstanding customer service and communication skills
- Strong organizational and problem-solving abilities
- Experience with POS systems and restaurant technology
- Ability to multitask and remain composed in a high-volume environment
- Business-minded with an understanding of labor, sales, and operational performance
- Self-motivated, dependable, and goal-oriented
- Flexible availability, including evenings, weekends, and holidays
Preferred Qualifications:
- Experience in sports entertainment, restaurants, hospitality, golf, or event venues
- Knowledge of inventory controls and cash handling procedures
- Experience working with private events or banquet operations
Why Join Golfzon Social?:
-
Competitive hourly pay plus service charge earnings
-
Opportunity for career growth within a rapidly expanding hospitality brand
-
Fun, energetic, and team-focused work environment
-
Work with cutting-edge golf simulator technology
-
Be part of creating unforgettable guest experiences every day
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Salary : $25 - $28