First Assistant Golf Professional

The Club at Crested Butte is seeking a First Assistant Golf Professional! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Pay: $27 per hour

General Purpose:
The First Assistant Golf Professional assists in and maintains all daily golf operations including, but not limited to, the golf shop, outside operations, retail point-of-sale, tee sheet, golf tournaments, golf instruction, and customer service. This position will embody The Club at Crested Butte’s standards of service excellence and member experience.

Essential Duties:
• Assists Head Golf Professional with day-to-day golf operations.
• Administers retail point of sale transactions and revisions as they apply to green fees, merchandise, inventory, and Member/Guest billing.
• Reconciles daily tee sheets, performs check-in procedures, receives payments from Members and Guests, and communicates with the Accounting Department as needed.
• Actively promotes all Club at Crested Butte activities, tournaments, hours of operation, and non-golf department events.
• Assists in the creation of golf instruction content. Provides individual lessons, group instruction, and actively golfs with members.
• Creates golf shop staff schedules and works closely with the Cart Barn Manager on outside operations scheduling.
• Provides leadership to golf staff.
• Organizes golf tournaments and weekly groups through efficient use of Golf Genius and GHIN administration tools.
• Promotes and nurtures customer relations to enhance the quality of the golf experience.
• Assists the Head Golf Professional with inventory counting and analyzing monthly department financial statements in comparison to the current budget.
• Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of members. Ensures that staff members provide a high level of customer service.
• Communicates with other department managers and staff.
• Follows opening and closing standard operating procedures.
• Actively helps train employees and provides workplace feedback when appropriate.
• Incorporates safe work practices in job performance.
• Performs other administrative and service duties as required.
• Acts in place of the Head Golf Professional as needed.

Physical Demands:
• Physical activity and long periods (6–8 hours) of standing, walking, reaching, bending, and stooping.
• Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
• May work in outdoor weather conditions.

Education/Experience:
• Bachelor’s Degree preferred but not required.
• 3 or more years of golf industry experience.
• Private country club work experience.

Requirements:
• Actively seeking or already possessing Class A PGA Membership.
• Working knowledge of Northstar Point-of-Sale systems and tee time systems.
• Ability to work extended hours during golf and holiday seasons.
• Ability to work nights, weekends, and holidays as required.
• Maintains a credible golf game.
• Strong administrative skills and proficiency in Microsoft Office Suite.
• Possesses high ethical standards.
• Strong communication and organizational skills.

Salary : $27