What are the responsibilities and job description for the Concierge position at Troon?
Medley at Angeline Club, located in Land O' Lakes, FL, is pleased to announce an excellent career opportunity for a part-time Concierge! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced, hospitality-focused organization. As part of Troon, you'll contribute to a global leader in golf and community management.
Key Responsibilities:
- Serve as a local information source for guests
- Provide information about special events within the resort and the surrounding area
- Maintain adequate supply of brochure rack items in a clean, well-organized manner
- Answer all incoming calls to the guest service desk
- Assist guests with various services such as: making dining reservations, ordering flowers, wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements
- Assist guests with questions and concerns, make suggestions and identify possible solutions
- Incorporate safe work practices in job performance
- Perform other duties as required
Minimum Qualifications:
- High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience
Other Qualifications:
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Regular and reliable attendance