What are the responsibilities and job description for the Cafe Manager position at Troon?
New Full Service Cafe Opening
Location:
Type: Salaried / Full time
We are excited to announce the opening of our new full service cafe, a warm and vibrant space that brings together exceptional food, handcrafted beverages, and genuine hospitality. We are looking for an experienced and passionate Cafe Manager to lead the charge and help make this new venture a local favorite.
If you are a hands on leader with both front of house and back of house expertise, a knack for creating memorable guest experiences, and the drive to build a top performing team from the ground up, we want to hear from you.
About The Role
As the Cafe Manager, you will oversee all day to day operations of the cafe including staffing, training, ordering, inventory, and guest relations. You will play a key role in launching and shaping our culture, ensuring that every plate, pour, and interaction reflects our commitment to quality and hospitality.
Your background in bartending, food service, and team leadership will help you guide both the kitchen and service staff with confidence and enthusiasm.
Responsibilities
Location:
Type: Salaried / Full time
We are excited to announce the opening of our new full service cafe, a warm and vibrant space that brings together exceptional food, handcrafted beverages, and genuine hospitality. We are looking for an experienced and passionate Cafe Manager to lead the charge and help make this new venture a local favorite.
If you are a hands on leader with both front of house and back of house expertise, a knack for creating memorable guest experiences, and the drive to build a top performing team from the ground up, we want to hear from you.
About The Role
As the Cafe Manager, you will oversee all day to day operations of the cafe including staffing, training, ordering, inventory, and guest relations. You will play a key role in launching and shaping our culture, ensuring that every plate, pour, and interaction reflects our commitment to quality and hospitality.
Your background in bartending, food service, and team leadership will help you guide both the kitchen and service staff with confidence and enthusiasm.
Responsibilities
- Oversee all cafe operations including FOH and BOH management
- Hire, train, and motivate a high performing team
- Maintain exceptional food, beverage, and service standards
- Create a welcoming, positive, and energetic environment for guests and staff
- Handle customer inquiries and feedback with professionalism and care
- Manage inventory, ordering, and supplier relationships
- Monitor and control operating costs including labor and food expenses
- Ensure compliance with health, safety, and alcohol service regulations
- Conduct regular staff meetings and training sessions
- Schedule and manage staff shifts and payroll
- Maintain accurate financial records and reports including P&L management
- Support ownership in achieving sales and profitability goals
- Oversee cafe promotions and assist with community engagement efforts
- Lead by example with a hands on approach across all areas of operation
- Minimum 1 year of experience as a Full Service Cafe or Restaurant Manager or equivalent role
- Proven experience managing both FOH and BOH operations
- Strong bartending knowledge and passion for craft beverages
- Certified Food Manager and Alcoholic Beverage Manager (required)
- Strong leadership and team building skills
- Excellent customer service and communication abilities
- Highly organized, detail oriented, and capable of multitasking
- Financial management experience including P&L oversight
- Skilled in inventory management and cost control
- Able to lift up to 40 lbs and work weekends as needed
- Positive attitude, strong work ethic, and commitment to excellence
- Passion for hospitality and creating exceptional guest experiences
- Be part of an exciting new opening where your ideas and leadership will shape the future of the cafe
- Work with a dedicated ownership team that values creativity, collaboration, and integrity in an established community.
- Opportunities for professional development
- A chance to build something truly special from the ground up
- Competitive salary.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Retirement savings plan with company match.