What are the responsibilities and job description for the Resort Group Coordinator position at Troon and Careers?
Gamble Sands in Brewster, WA is excited to announce the exceptional career opportunity of Resort Group Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.
Position Summary
The Group Coordinator supports the planning and execution of all confirmed group events at Gamble Sands. Once a contract is finalized, this position becomes the main internal point of contact—coordinating details across Lodging, Golf, and Food & Beverage to ensure every group experience meets the resort’s service standards. This role requires organization, clear communication, and the ability to manage multiple priorities in a dynamic resort environment.
Essential Duties & Responsibilities:
- Event Coordination:
- Act as the main internal liaison for confirmed group events.
- Prepare and distribute group itineraries, event details, and internal communication documents.
- Coordinate room assignments, dining schedules, and golf activities in partnership with department leads.
- Support smooth group arrivals, on-site experiences, and departures.
- Communicate changes, updates, or special requests promptly to all teams.
- Administrative & Communication:
- Maintain accurate and up-to-date group information in resort systems.
- Track event progress and ensure internal departments are informed and prepared.
- Review billing accuracy and support final reconciliation with Accounting and Sales.
- Participate in planning meetings and post-event recaps to improve future processes.
- Collaboration:
- Work closely with the Resort Sales Manager and department supervisors to align details.
- Support leadership by providing regular updates on upcoming and active group events.
- Assist with special resort events, tournaments, and VIP functions as needed.
Qualifications:
- 2 years of hospitality, event coordination, or guest service experience.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office and general computer systems.
- Ability to multitask and maintain accuracy under pressure.
- Flexible availability, including weekends and holidays.
- Experience in a resort or golf environment preferred.
- Familiarity with hospitality management or event planning systems preferred.
Core Competencies:
- Attention to Detail.
- Communication & Collaboration.
- Guest Service Orientation.
- Problem Solving.
- Professionalism.
Work Environment:
- Combination of office work and on-site event support.
- Standing or walking for extended periods during events.
- Occasional lifting up to 25 lbs.
- Flexibility required during peak event seasons.
Compensation:
- Pay Rate: $25 – $30 per hour (based on experience and qualifications).
- Note: Salary option may be considered for experienced candidates.
Benefits for qualified full-time associates:
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid vacation, sick time, and holidays.
- Employee golf, lodging, and dining privileges.
- Resort discounts on merchandise and services.
Position Impact:
- The Group Coordinator is key to creating a seamless, memorable group experience at Gamble Sands.
- Through proactive communication and coordination, this role helps ensure that every event runs smoothly and reflects the resort’s reputation for exceptional hospitality.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $25 - $30