What are the responsibilities and job description for the Server (Zinnia Cafe) position at Trolley House?
- Flexible Schedule, Weekends Required***
Trolley Eats is the corporate dining division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.
Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!
Our Values - The Trolley Way
- No excuses
- Do the right thing
- Can-do attitude
- Always growing
- Help first-be the solution
- Transparency and honesty-no BS
About You
- You catch the little things others miss and take pride in getting them right
- Making someone's day better comes naturally to you
- You're a true team player, jumping in, lending a hand, and celebrating wins together
- You've got the gift of gab and know how to keep communication clear, warm, and easy
How You Will Make An Impact
- Greet guests promptly and provide friendly, attentive service.
- Present menus, answer questions, and make food and beverage recommendations.
- Take and enter accurate orders into the POS system.
- Deliver food and beverages in a timely manner; check back to ensure satisfaction.
- Monitor tables and anticipate guest needs throughout service.
- Process payments accurately.
- Maintain clean, organized tables and service areas.
- Complete opening, running, and closing side work.
- Follow all food safety, sanitation, and alcohol service standards.
- Address guest concerns professionally and escalate as needed.
- Support team members to ensure smooth service flow.
- 2 years of restaurant server experience preferred
- Strong customer service skills and comfort managing multiple tables
- Able to follow directions and work independently
- Effective verbal communication skills
- $12/hr (plus tips)
- Employee Assistance Program (EAP)
- Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
- Free Employee Shift Meal
- Crunch Gym Membership Discount
- Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year
Salary : $12