What are the responsibilities and job description for the Payroll/Receptionist position at Troese & Associates?
Company Description Troese & Associates is a professional organization headquartered at 1200 Eastwood Drive in Clarion, Pennsylvania. The company serves local and regional clients and maintains a collaborative, service-oriented work environment. Team members work closely together to support daily business operations and client needs. Troese & Associates offers opportunities to build practical office skills and contribute to reliable, organized administrative processes. The company values professionalism, accuracy, and courteous interaction with clients and visitors.
Role Description This is a full or part-time, on-site Payroll/Receptionist role based in Clarion, PA. The Payroll/Receptionist is responsible for processing employee payroll accurately and on schedule, including data entry, timesheet review, and basic reconciliations. This role also manages front desk reception by answering and directing phone calls, greeting visitors, and handling incoming and outgoing mail. Day-to-day tasks include maintaining employee and client records, performing general clerical duties such as filing, copying, and scanning, and supporting basic administrative projects as assigned. The individual in this role collaborates with internal staff to resolve payroll questions, provides courteous customer service to all callers and visitors, and helps ensure the office runs smoothly and professionally.
Qualifications
- Strong customer service and communication skills, including the ability to interact professionally with visitors, callers, and team members.
- Proficiency in receptionist duties and phone etiquette, such as managing multi-line phone systems, routing calls, and taking accurate messages.
- Solid clerical skills, including data entry, filing, document organization, and basic office software (e.g., email, word processing, and spreadsheets).
- Experience or training in payroll processing, basic accounting, or related administrative, Quickbooks is highly beneficial.
- Strong attention to detail, time management, and organizational abilities to handle multiple tasks and deadlines.
- Dependable, professional demeanor with the ability to maintain confidentiality of employee and company information.
- High school diploma or equivalent required; additional coursework or experience in business, accounting, or office administration is a plus.