What are the responsibilities and job description for the Account Manager (Mid-Level) position at Triune Infomatics Inc?
Account Manager (Mid-Level)
Location: Pleasanton, CA – Onsite (5 days a week)
Company: Triune Infomatics Inc.
About Us
Triune Infomatics is a 20-year-old IT staffing, consulting, and solutions firm based in Pleasanton, CA. We work with leading public and private sector clients across California and beyond. We take pride in our relationships, transparency, and people-first culture.
Role Overview
We are looking for a mid-level Account Manager (5–8 years of experience) who is a natural relationship builder, thrives in a people-focused environment, and has a strong “can-do” attitude. This is an onsite role in our Pleasanton office, Monday through Friday.
The ideal candidate is a hunter and gatherer—someone who can both grow existing accounts and open new opportunities through strong client engagement, employee relationships, and persistence.
Key Responsibilities
- Nurture and grow relationships with existing and past/dormant clients to uncover new business opportunities.
- Build strong relationships with Triune employees working at client sites to identify leads, referrals, and upcoming needs.
- Cross-sell and expand services within existing client accounts.
- Conduct outreach via cold calling, email campaigns, LinkedIn networking, and events.
- Convert leads into requirements, work closely with recruiters, and oversee candidate submissions.
- Maintain and track activities using CRM systems; leverage AI-based tools for prospecting and insights.
- Host periodic check-ins and engagement calls with clients and employees to build trust and maintain retention.
What We’re Looking For
- 5–8 years of experience in account management, sales, or business development—preferably in IT staffing, IT consulting, or professional services.
- Strong people skills—someone who genuinely enjoys building relationships, listening, and connecting dots.
- Proven experience in hunting and farming—acquiring new business while growing existing accounts.
- Comfortable with cold calling, prospecting, and initiating conversations.
- Experience using CRM platforms (e.g., HubSpot, Salesforce, Zoho) and familiarity with AI tools for lead generation or sales automation is a plus.
- Excellent verbal and written communication.
- Self-driven, resilient, and resourceful with a positive, proactive work ethic.
Personal Style We Love
✔ A connector who builds trust with clients and employees.
✔ A problem solver who asks the right questions and finds opportunities.
✔ A self-starter who is disciplined, collaborative, and persistent.
✔ Someone who brings energy, professionalism, and a growth mindset.
Why Triune?
- We offer a collaborative and supportive work culture.
- Direct exposure to executive leadership and decision-makers.
- Opportunity to shape accounts, relationships, and outcomes—not just follow a script.
- Competitive compensation, incentives, and long-term career growth.
Salary : $60,000 - $70,000