Operations Support Technician

Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company’s key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.

Responsibilities

Triumph has an exciting opportunity for a Operations Support Technician to join the electronics team in West Hartford, CT.

The Operations Support Technician will provide production support for the manufacture and test of electronic hardware, troubleshooting, and problem resolution for highly engineered electronic engine control products. As a member of the Electronics Value Stream, you will be responsible for meeting customer delivery requirements by effectively troubleshooting product, assisting in identifying test set issues, and working in a team atmosphere with Product Support, Engineering, and Quality groups to resolve production issues.

Responsibilites Include Troubleshooting Electronic Hardware Down To The Component Level To Determine Root Cause And Resolution Of Malfunction With Data Driven Evidence To Support Corrective Actions. Document Required Repair Hardware To Operational State And Execute Verification Activities At The Sub-circuit, Assembly, And End Item Levels. Work With The Engineering Department To Execute Root Cause And Corrective Action Plans. Additional Responsibilities Include:

• Execute production testing, product verification assignments, and troubleshooting end items to the component level.
• Conduct, gather, and document test results data to identify trends.
• Utilize standard laboratory equipment to perform data gathering, troubleshooting, and corrective action. This laboratory equipment includes; soldering irons, DVM, power supplies, oscilloscopes, meters, and other standard mechanical hand tools.
• Read and interpret schematic diagrams and PCB layouts.
  
  

Qualifications

• Associate Degree in technical field or equivalent certification.
• 5 years of electronic product troubleshooting experience.
• Understanding of microprocessor based control systems.
• Strong background in analog and digital circuitry.
• Familiar with electronic theorems, laws, and equations.
• Methodical troubleshooting approach.
• Ability to efficiently isolate problems and drive root cause.
• Strong problem solving skills and written communication capability.
• Team player, comfortable working in a cross functional group.
• Experience using MS Office Suite (Word, Excel, Outlook, and PowerPoint).
• Previous experience in aerospace engine controls a plus.
• FAA Repair Station experience.
• Working experience with CAN (controller area network) protocol.
• Experience with LABVIEW.
• Working knowledge of JTAG.
  
  

Benefits:

• Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
• Healthcare spending accounts
• Paid parental leave
• Paid/flexible time off in addition to paid company holidays
• 401(k) with company match
• Disability and life insurance
• Incentives and performance-based rewards
• Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity
  
  

Work Environment And Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.