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Title Supervisor, Operations Support

TRIUMPH Mexicali
West Hartford, CT Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/4/2026
Supervisor, Operations Support

Location:

West Hartford, CT, US, 06110-1328

Business Unit: Systems and Support

Function: Operations

TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the-art equipment on cutting-edge projects. If you're ready to be challenged, inspired, and supported as you pursue your professional best, we hope you'll explore a future with TRIUMPH.

Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company’s key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.

Position Overview

Triumph is actively recruiting a 1st shift Supervisor, Operations. The Supervisor will supervise and coordinate activities of workers engaged in operating a variety of equipment to produce products by performing the following duties. This position directly supervises 20-25 employees in the Hydromechanical Assembly & Test Value Stream. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The successful candidate will be a dynamic multiplexing team player with solid experience with aerospace assembly and test practices, small volume mixed mode production, contract bargaining agreement personnel management, lean manufacturing, process flow optimization, and strong communication skills. Other responsibilities will may be assigned from time to time.

Responsibilities

  • Responsible for employee workmanship while driving continuous improvement events fostering a lean manufacturing environment with focus on safety and quality.
  • Schedule shift production work, maintain time and attendance, and hold staff accountable for meeting production expectations.
  • Analyzes work orders to estimate worker hours and create production schedules that meet both internal and external needs.
  • Interprets specifications, blueprints, and job orders to workers, and assigns duties.
  • Plans flow of materials through department and develops physical layout of equipment according to work demand.
  • Interfaces with others in the organization to ensure production deadlines are met.
  • Directs workers in adjusting machines and equipment to repair products which fail to meet standards.
  • Establishes or adjusts work procedures to meet production schedules.
  • Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product.
  • Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.
  • Analyzes and resolves work problems, or assists workers in solving work problems.
  • Maintains time and production records.
  • Develops capital equipment justifications for machine tools and process technology to improve quality, cost, and cycle times.
  • Facilitate successful completion of key business improvement objectives and practices.
  • Optimization of production resources, including personnel and equipment, to improve labor productivity and process efficiency.

Qualifications

  • Minimum of 5 years production management experience.
  • Bachelor’s degree in business, marketing or a technical field required.
  • Strong business acumen coupled with mental aptitude and motivation to learn new functions and expand areas of expertise.
  • Manage all major issues in primary practice areas with minimal supervision;
  • Demonstrate initiative and advanced interpersonal skills in team problem solving situations, relationship building and aligning with business goals
  • Ability and willingness to travel approximately 10%

Desired Knowledge, Skills & Abilities: The following knowledge, skills or abilities are not required, but are highly desired to perform the team leader job function.

  • MS Office equivalent, Project Management tools experience is a plus
  • Ability and willingness to travel
  • MBA in Organizational Leadership
  • Lean Practitioner certification
  • Contract Business Agreement negotiation skills
  • Multi-lingual language skills

Employment Type: Full-Time / Salaried Exempt

Salary Range: $67K - $101K

Benefits

  • Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
  • Healthcare spending accounts
  • Paid parental leave
  • Paid/flexible time off in addition to paid company holidays
  • 401(k) with company match
  • Disability and life insurance
  • Incentives and performance-based rewards
  • Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Work Environment And Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Our Vision

As one team, we enable the safety and prosperity of the world.

Our Mission

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values

  • Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
  • Teamwork – Win as One team-one company. Solicit help and assist others.
  • Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
  • Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
  • Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code Of Conduct

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, And Safety (EHS)

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.

Please contact us if you require assistance in applying for TRIUMPH and we will provide reasonable accommodations via HRDepartment@triumphgroup.com.

Salary : $67,000 - $101,000

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