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Supervisor, Operations Support

TRIUMPH
West Hartford, CT Full Time
POSTED ON 6/4/2026
AVAILABLE BEFORE 7/3/2026
Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company’s key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.

Position Overview

Triumph is actively recruiting a 1st shift Supervisor, Operations. The Supervisor will supervise and coordinate activities of workers engaged in operating a variety of equipment to produce products by performing the following duties. This position directly supervises 20-25 employees in the Hydromechanical Assembly & Test Value Stream. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The successful candidate will be a dynamic multiplexing team player with solid experience with aerospace assembly and test practices, small volume mixed mode production, contract bargaining agreement personnel management, lean manufacturing, process flow optimization, and strong communication skills. Other responsibilities will may be assigned from time to time.

Responsibilities

  • Responsible for employee workmanship while driving continuous improvement events fostering a lean manufacturing environment with focus on safety and quality.
  • Schedule shift production work, maintain time and attendance, and hold staff accountable for meeting production expectations.
  • Analyzes work orders to estimate worker hours and create production schedules that meet both internal and external needs.
  • Interprets specifications, blueprints, and job orders to workers, and assigns duties.
  • Plans flow of materials through department and develops physical layout of equipment according to work demand.
  • Interfaces with others in the organization to ensure production deadlines are met.
  • Directs workers in adjusting machines and equipment to repair products which fail to meet standards.
  • Establishes or adjusts work procedures to meet production schedules.
  • Develops, recommends, and implements measures to improve production methods, equipment performance, and quality of product.
  • Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.
  • Analyzes and resolves work problems, or assists workers in solving work problems.
  • Maintains time and production records.
  • Develops capital equipment justifications for machine tools and process technology to improve quality, cost, and cycle times.
  • Facilitate successful completion of key business improvement objectives and practices.
  • Optimization of production resources, including personnel and equipment, to improve labor productivity and process efficiency.

Qualifications

  • Minimum of 5 years production management experience.
  • Bachelor’s degree in business, marketing or a technical field required.
  • Strong business acumen coupled with mental aptitude and motivation to learn new functions and expand areas of expertise.
  • Manage all major issues in primary practice areas with minimal supervision;
  • Demonstrate initiative and advanced interpersonal skills in team problem solving situations, relationship building and aligning with business goals
  • Ability and willingness to travel approximately 10%

Desired Knowledge, Skills & Abilities: The following knowledge, skills or abilities are not required, but are highly desired to perform the team leader job function.

  • MS Office equivalent, Project Management tools experience is a plus
  • Ability and willingness to travel
  • MBA in Organizational Leadership
  • Lean Practitioner certification
  • Contract Business Agreement negotiation skills
  • Multi-lingual language skills

Employment Type: Full-Time / Salaried Exempt

Salary Range: $67K - $101K

Benefits

  • Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
  • Healthcare spending accounts
  • Paid parental leave
  • Paid/flexible time off in addition to paid company holidays
  • 401(k) with company match
  • Disability and life insurance
  • Incentives and performance-based rewards
  • Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Work Environment And Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Salary : $67,000 - $101,000

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