What are the responsibilities and job description for the Patient Financial Biller position at TriState Health?
Job Summary:
The Medical Biller's general responsibilities include accurately billing patient accounts, ensuring timely claim submission and reimbursement from various third-party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts under the supervision of the lead medical biller and department leaders.
Education and Training:
High school diploma or equivalent required; Associate Degree preferred.
Experience:
- 1- 2 years of customer service and/or business office experience preferred, ideally in a medical setting.
- Knowledge of basic patient accounting processes and healthcare terminology strongly preferred.
Skills and Abilities:
- Strong computer skills (including MS Word and Excel)
- Ability to maintain accuracy while working on multiple tasks in a fast-paced environment under low-to- moderate supervision
- Excellent verbal and written communication skills, including professional telephone etiquette
- Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
- Dependable in both production and attendance
- Exceptional organization and time management skills
Performance is excellent when:
- Biller works an average of 60 – 65 claims per day, depending on assigned payer(s)
- Less than 10% of claims are initially denied/rejected
Discharged-Not Final Billed (DNFB) account levels are in accordance with industry average of 17 – 20% of total A/R being DNFB
Benefits Overview:
- Paid Time Off
- Medical, Dental, and Vision
- Flexible Health Spending Account and Dependent Care Spending Account
- Retirement - 403(b) with matching contributions
- Employee Assistance Program
- Tuition Reimbursement
- Life Insurance
- Employee Wellness Program
About TriState Health
Learn more about TriState Health here.
TriState Health is a not-for-profit, critical access hospital and medical campus, community owned and operated since 1955. As the largest employer in Asotin County, TriState remains committed to our mission of caring for the community and ensuring, “Your Health Is Our First Priority.”
Serving an 8-county region in Washington, Idaho, and Oregon, TriState Health continues to receive awards for excellent service to the community such as “2025 Get with the Guidelines Gold in Rural Stroke” and “1 of 6 Top Recommended Hospitals in Washington State." TriState proudly promotes a 4:1 nurse to patient ratio, with an even lower ratio for critical care patients.
Located in Clarkston, WA, and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon, America’s deepest river gorge. With a mild climate and a four-seasons environment, the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river, hiking, skiing at nearby resorts, savoring delicious wines and cuisines, attending sporting events, and more! Enjoy life at your pace, your way, in the beautiful Lewis Clark Valley.
Our Mission: Your Health Is Our First Priority!
Our Vision: We place the healthcare needs of our community first by partnering to bring care beyond our walls through innovative technology and collaboration. We are a regional healthcare leader and employer of choice, delivering the highest quality of care to facilitate health, healing, and wellbeing throughout our community and those we touch.
Our Values:
- Quality. Through teamwork, we strive to continuously improve our quality of care and service.
- Compassion. We are the caretakers of our community and we treat each patient, partner, and team member with a tender touch and an unparalleled level of care.
- Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other, our patients, and their families.
- Collaboration. We seek healthy partnerships – both within and outside our walls – to build teams that deliver the highest quality of care.
- Innovation. We embrace and integrate new ideas and technology to improve our community’s health and wellness.
Salary : $21 - $32