What are the responsibilities and job description for the Centralized Scheduler position at TriState Health?
Job Details
Description
This position works 4 10 hour days, rotating Monday through Friday, and is located at Clearwater Medical Clinic in Lewiston, ID.
Job Summary
The Centralized Scheduler acts as a care liaison, equipped with the ability to view multiple provider schedules at multiple locations for appointment openings. By coordinating and accurately scheduling patient appointments based upon scheduling policies and protocols, availability of providers and the urgency of the appointment directed by the patient’s needs, the Centralized Scheduler helps to ensure an improved patient experience and access to care. This includes entering the appropriate reason for visit and corresponding appointment type, demographics, and insurance information into the hospital information system to facilitate patient care and billing procedures.
Education And Training
High school diploma or GED required.
Experience
Must be well orientated with customer service and appointment scheduling. Medical knowledge is preferred.
Skills And Abilities
Ability to function independently. Strong problem solving skills. Ability to communicate effectively both orally and with written word. Must be able to work under time pressure while interacting in a helpful, courteous manner.
Benefits Summary
Description
This position works 4 10 hour days, rotating Monday through Friday, and is located at Clearwater Medical Clinic in Lewiston, ID.
Job Summary
The Centralized Scheduler acts as a care liaison, equipped with the ability to view multiple provider schedules at multiple locations for appointment openings. By coordinating and accurately scheduling patient appointments based upon scheduling policies and protocols, availability of providers and the urgency of the appointment directed by the patient’s needs, the Centralized Scheduler helps to ensure an improved patient experience and access to care. This includes entering the appropriate reason for visit and corresponding appointment type, demographics, and insurance information into the hospital information system to facilitate patient care and billing procedures.
Education And Training
High school diploma or GED required.
Experience
Must be well orientated with customer service and appointment scheduling. Medical knowledge is preferred.
Skills And Abilities
Ability to function independently. Strong problem solving skills. Ability to communicate effectively both orally and with written word. Must be able to work under time pressure while interacting in a helpful, courteous manner.
Benefits Summary
- Paid Time Off
- Medical, Dental, and Vision
- Flexible Health Spending Account and Dependent Care Spending Account
- Retirement - 403(b) with matching contributions
- Employee Assistance Program
- Tuition Reimbursement
- Life Insurance
- Employee Wellness Program