Demo

VP of Quality and Risk Management

TriStar NorthCrest Medical Center
Springfield, TN Full Time
POSTED ON 4/19/2026
AVAILABLE BEFORE 6/3/2026
This position is incentive eligible.

Introduction

Want to join a team of daring leaders who care without reservations or limits? Our TriStar NorthCrest Medical Center team is looking for a VP of Quality & Risk Management. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

TriStar NorthCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our VP of Quality & Risk Management and be a part of the innovation of ideas.

Job Summary And Qualifications

The Vice President of Quality promotes high quality, patient-centered care by overseeing aspects of the Quality Management/Patient Safety Program(s) and Performance Improvement programs across complex organizations (multi-site campus, service lines). The Vice President ensures the facilitation and utilization of diverse strategies and communication for quality and performance improvement, providing an integrated framework for monitoring, evaluating, and improving quality of care. The Vice President promotes performance improvement to drive care excellence and oversees the hospital regulatory and accreditation program.

What you will do in this role:

  • Drive facility-wide standardization in targeted process improvement initiatives and evaluate success through pre-established criteria and measurement tools. Manage project flow and alignment to ensure milestones and key performance indicators are met within defined parameters.
  • Collaborate with all stakeholders to drive care excellence across a complex organization. Lead in strategy development for performance improvement through system thinking and safety science application across multiple service lines and care settings.
  • Develop and implement policies, procedures, and objectives. Review and update the Quality Improvement Plan regularly. Develop, implement, and review goals, objectives, and priorities to ensure alignment with hospital strategic plans and compliance with federal, state, and local regulations and standards.
  • Collaborate with facility leadership in establishment of operational performance measurements and targets, as well as the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, and efficiency.
  • Lead and oversee the quality department with responsibility for care excellence, disease specific care, risk management, patient safety, and other aspects of performance improvement across the facility. Effectively manage members of the quality department team.
  • Develop and monitor the department budget.
  • Perform regular analysis of facility quality and risk performance data and makes applicable recommendations for process, system, procedure, and operational changes to improve healthcare value and quality.
  • Ensure effective execution of all activities concerning the achievement of continuous regulatory and survey readiness. Ensure strategic and operational implementation of regulatory requirements, guidelines, and standards of federal, state, and local licensing agencies, accrediting and certifying organizations.
  • Maintain oversight of Quality and PI software and reporting systems to meet internal and external reporting requirements and surveys. Assist with selection and installation of software applications.
  • Monitor completeness, accuracy, and validity of quality files on medical staff and advance practice professionals.
  • Participate as an active member of peer review committees; analyze cases and outcome data and collaborate with physicians to promote and improve practice and optimal patient outcomes.
  • Collaborate with division and corporate entities and external parties to ensure strategic quality and patient safety initiatives are fully executed at the facility level. Facilitate effective communication with facility and division leadership regarding key clinical performance improvement activities and initiatives.
  • Serve as a technical advisor, educator, and internal consultant to all hospital management, staff, and physicians on the use of performance improvement tools and techniques, analytical techniques, and statistical applications.
  • Ensure the selection, retention, and assignment of qualified competent staff to meet organizational needs. Ensure management of department productivity and work prioritization.
  • Coordinate with stakeholders and oversee the development of orientation and ongoing education to staff regarding quality and patient safety initiatives; promotes competency, compliance, and performance improvement.
  • Coordinate with the Patient Safety Director for event analysis, FMEA development, proactive safety activities to support development of a culture of transparency and safety science. Ensure participation of hospital team members, medical staff, senior leaders, and GME programs, as applicable.
  • Direct and lead activities of the Quality Committee of the Board in collaboration with facility leadership.

What qualifications you will need:

  • Current licensure as a Registered Nurse in the state of Tennessee or compact state required.
  • Bachelor’s degree in nursing or health-related field required; Master’s degree in nursing or health-related field preferred.
  • 3 years of data analysis experience in a healthcare setting required.
  • 4 years of experience in healthcare quality/risk management with demonstrated leadership required.
  • Certified Professional in Healthcare Quality (CPHQ) or Certification in Healthcare Quality Management (CHCQM) required or must be obtained within 1 year of hire.

TriStar NorthCrest Medical Center is a 109-bed acute care hospital in Springfield Tennessee that is dedicated to serving the healthcare needs of Robertson County and the surrounding areas. We offer a full array of services, including emergency care, orthopedics, cardiology, women's care and diagnostic imaging. Our Mission is to enhance community and patient wellness through the teamwork of skilled and compassionate employees and physicians.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a Vice President of Quality & Risk Management and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary.com Estimation for VP of Quality and Risk Management in Springfield, TN
$154,738 to $207,338
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